Bugsnag vs New Relic Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Bugsnag pricing | New Relic pricing | |
|---|---|---|
| Starts at | $20/mo | Custom |
| Number of plans | 4 | 4 |
| Free plan | ||
| Free trial | — | |
| Pricing model | usage-based | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
- 50+ platforms
- 30+ third-party integrations
Select
- Unlimited users
- End-to-end diagnostics
- Basic notifications
Preferred
Popular- Automatic error prioritization
- Stability benchmarks
- Advanced segmentation
- Custom notifications
- SAML single sign-on
- System Metrics (CPU, Memory, Rendering)
Enterprise
- Automatic error assignment
- Premium support
- Dedicated Customer Success Manager
- Automatic user provisioning via SSO
- Feature flags & experiments
- On premises or SaaS deployment
- Sensitive data management
Free
- 100 GB data ingest
- Automatic logs obfuscation
- Unlimited basic
- One free full platform user
- Access to 50+ capabilities
- Data retention
Standard
- Limited to 5 full platform users
- Ticketed support availability
- 2 business days support response SLA
- SAML single sign-on
Pro
- Unlimited full platform users.
- Commitment options
- 2-hour critical initial support response SLA
- Data Plus eligibility
- Optional: Full consumption pricing with no user licenses
Enterprise
- FedRAMP Moderate and HIPAA eligibility with Data Plus
- Priority ticket routing
- 1-hour critical initial support response SLA
- Optional: Full consumption pricing with no user licenses
Bugsnag vs New Relic FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Bugsnag: Bugsnag sits in the mid-market lane — not the free-forever open-source alternative, not the enterprise-only observability giant charging six figures. The low sticker prices ($20, $33) are a hook to look affordable next to Sentry or Datadog, but usage-based scaling means they're really competing for teams that'll grow into bigger spend over time. New Relic: New Relic sits mid-to-premium in the observability space — pricier to reason about than flat-fee competitors like Better Stack, but positioned to compete with Datadog and Dynatrace on breadth of telemetry coverage. The all-custom pricing past Free signals they're chasing mid-market and enterprise deals where sales-assisted, negotiated pricing is the norm, not self-serve shoppers comparing sticker prices.
Still deciding? See the best Bugsnag alternatives or the best New Relic alternatives, ranked with verified pricing.
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