Bugsnag vs New Relic Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Bugsnag New Relic
Starts at $20/mo Custom
Number of plans 4 4
Free plan
Free trial
Pricing model usage-based usage-based

Free

$0/mo
  • 1 user
  • Error and performance monitoring
  • 7.5K events and 1M spans per month
  • 50+ platforms
  • 30+ third-party integrations

Select

$20/mo
  • Unlimited users
  • End-to-end diagnostics
  • Basic notifications

Preferred

Popular
$33/mo
  • Automatic error prioritization
  • Stability benchmarks
  • Advanced segmentation
  • Custom notifications
  • SAML single sign-on
  • System Metrics (CPU, Memory, Rendering)

Enterprise

Custom
  • Automatic error assignment
  • Premium support
  • Dedicated Customer Success Manager
  • Automatic user provisioning via SSO
  • Feature flags & experiments
  • On premises or SaaS deployment
  • Sensitive data management

Free

$0/mo
  • 100 GB data ingest
  • Automatic logs obfuscation
  • Unlimited basic
  • One free full platform user
  • Access to 50+ capabilities
  • Data retention

Standard

Custom
  • Limited to 5 full platform users
  • Ticketed support availability
  • 2 business days support response SLA
  • SAML single sign-on

Pro

Popular
Custom
  • Unlimited full platform users
  • Commitment options
  • 2-hour critical initial support response SLA
  • Data Plus eligibility
  • Optional: Full consumption pricing with no user licenses

Enterprise

Custom
  • FedRAMP Moderate and HIPAA eligibility with Data Plus
  • Priority ticket routing
  • 1-hour critical initial support response SLA
  • Optional: Full consumption pricing with no user licenses

Bugsnag vs New Relic FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Both use a usage-based model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Bugsnag: Bugsnag sits in the mid-market lane — not the free-forever open-source alternative, not the enterprise-only observability giant charging six figures. The low sticker prices ($20, $33) are a hook to look affordable next to Sentry or Datadog, but usage-based scaling means they're really competing for teams that'll grow into bigger spend over time.

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