CallRail vs Hex Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

CallRail pricing Hex pricing
Starts at $50/mo $36/mo
Number of plans 4 4
Free plan —
Free trial
Pricing model hybrid per-seat

Price is one row. To weigh the features too, use our feature comparison template →

Lead Tracking

$50/mo
  • 5 numbers and 250 minutes
  • Call & text tracking and attribution
  • Call recording and routing
  • Call transcription and analysis
  • Automation rules

Lead Tracking Complete

$95/mo
  • Form tracking & attribution
  • Custom form builder
  • Multi-touch CPL reporting

Lead Conversion

$150/mo
  • Call summaries & sentiment analysis
  • Conversation trend reports
  • Automatic conversion tagging
  • Coaching & conversion tools

Lead Conversion Complete

$195/mo
  • Form tracking & attribution
  • Custom form builder
  • Multi-touch CPL reporting
  • Call summaries & sentiment analysis
  • Conversation trend reports
  • Automatic conversion tagging
  • Coaching & conversion tools

Community

$0/mo
  • Hex agent trial
  • Connect any data source
  • Build with all cell types
  • Small compute

Professional

$36/mo
  • Hex agent
  • Standard credits
  • Up to 5 published apps
  • 30-day version history
  • Medium compute

Team

Popular
$75/mo
  • Extended credits
  • Unlimited published apps
  • Visual exploration and drill down
  • Unlimited version history
  • Scheduled runs and alerts
  • Shared components
  • Shared collections
  • Advanced compute add-ons

Enterprise

Custom
  • Explorer seat add-on
  • Audit logs
  • Premium credits
  • OAuth database connections
  • Observability API
  • OIDC SSO
  • Bring Your Own Key (BYOK)
  • Single tenant add-on
  • HIPAA add-on
  • Embedded analytics add-on
  • Custom Docker image add-ons
  • Dedicated support

CallRail vs Hex FAQ

Which one is cheaper?
Hex is the cheaper option, starting at $36/mo vs $50/mo for CallRail.
Can I use either one for free?
Hex has a free plan. CallRail doesn't — though they do offer a free trial.
How do they charge?
Different approach here. CallRail uses hybrid pricing, while Hex goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. CallRail: CallRail sits in the mid-market sweet spot — pricier than bare-bones call tracking tools but nowhere near the enterprise contact-center suites. They're clearly going after SMB and mid-market marketing teams who want call intelligence without needing a full CCaaS platform or a sales call to get a quote. Hex: Hex sits mid-to-premium against tools like Deepnote or Mode — not trying to win on being cheap, since $75/seat adds up fast for a team of analysts. They're chasing data teams who'll pay for a polished notebook-to-dashboard workflow rather than teams shopping on price alone.

Still deciding? See the best CallRail alternatives or the best Hex alternatives, ranked with verified pricing.

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