Canny vs Frill Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- 25 tracked users
- Automatic feedback capture
- Unlimited feedback
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- Feedback
- Boards
- Base features
- Changelog
- Feedback capture
- Data Privacy
Pro
Popular- 100+ tracked users
- PM integrations
- Advanced privacy
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- Data Privacy
- SOC 2
Business
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Custom admin roles
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Remove branding
- Email whitelabel
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- CRM
- Data Privacy
- SOC 2
- Pay by invoice
- Security review
Startup
- 50 Ideas
- 1 Survey
Business
- Unlimited Ideas
- 3 Surveys
Growth
Popular- Unlimited Ideas
- Privacy
- Surveys
- White Labeling
Enterprise
- SOC2 Compliance
- Audit logs
- IP whitelisting
- Dedicated Hosting
- Dedicated Support
Canny vs Frill FAQ
- Which one is cheaper?
- Frill is the cheaper option, starting at $25/mo vs $79/mo for Canny.
- Can I use either one for free?
- Canny has a free plan. Frill doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Canny uses usage-based pricing, while Frill goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Canny: At $79/mo, Canny sits in the mid-market range for product feedback tools — cheaper than full-suite platforms like Productboard but more expensive than lightweight alternatives. They're clearly targeting product-led SaaS teams who want a dedicated feedback hub without paying enterprise prices. Frill: Sitting in the affordable-to-mid range for dedicated feedback/roadmap tools — cheap enough to be a no-brainer for small teams, but the steep jump to $149 and $349 shows they're not trying to be the budget option for bigger orgs. They're winning startups early and betting on lock-in as those teams scale.
Still deciding? See the best Canny alternatives or the best Frill alternatives, ranked with verified pricing.
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