Canny vs UserVoice Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Canny pricing | UserVoice pricing | |
|---|---|---|
| Starts at | $79/mo | Custom |
| Number of plans | 3 | 1 |
| Free plan | — | |
| Free trial | ||
| Pricing model | hybrid | custom |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 25 tracked users
- Automatic feedback capture
- Unlimited feedback
- Managers
- Contributors
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- API & webhooks
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Feedback capture
- Notifications
- Data Privacy
Pro
Popular- 100+ tracked users
- PM integrations
- Advanced privacy
- Managers
- Contributors
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Data Privacy
- SOC 2
Business
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Managers
- Contributors
- Autopilot sources
- Feedback discovery
- Feedback deduplication
- MCP connectors
- Comment summaries
- API & webhooks
- Custom fields
- User segmentation
- Automation rules
- Custom admin roles
- Feedback
- Boards
- Base features
- Changelog
- Private boards
- Internal comments
- Custom domains
- Content translations
- Smart replies
- Custom statuses
- Advanced portal privacy
- Remove branding
- Email whitelabel
- Feedback capture
- Notifications
- Segment
- Project management
- Zapier
- Auth & SSO
- CRM
- Data Privacy
- SOC 2
- Pay by invoice
- Security review
Custom
- Centralized customer feedback portal
- Easy feedback capture tools
- Internal and external communications suite
- Quantitative enhancement of feedback data
- Rich taxonomy options
- Advanced filtering and sorting
- Customer segmentation
- Top tier security and compliance
- Expert onboarding assistance
Canny vs UserVoice FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Canny has a free plan. UserVoice doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Canny uses hybrid pricing, while UserVoice goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Canny: At $79/mo for Pro, Canny sits mid-market — not a cheap prosumer tool, but nowhere near the enterprise feedback platforms that charge four figures a month. They're clearly chasing product-led SaaS teams who've outgrown spreadsheets and Trello boards but aren't ready for a full enterprise procurement cycle. UserVoice: Premium enterprise play that's cutting out the bottom of the market entirely. At $16K minimum, they're positioning against other enterprise feedback platforms, not trying to compete with basic survey tools.
Still deciding? See the best Canny alternatives or the best UserVoice alternatives, ranked with verified pricing.
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