Chaport vs Gorgias Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Chaport pricing | Gorgias pricing | |
|---|---|---|
| Starts at | $39/mo | $40/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
Starter
- 50 tickets / month
- 30 automated interactions
Basic
- 300 tickets / month
- 30 automated interactions
- Helpdesk
- AI Agent
Pro
Popular- 2,000 tickets / month
- 190 automated interactions
- Helpdesk
- AI Agent
Advanced
- 5,000 tickets / month
- 530 automated interactions
- Helpdesk
- AI Agent
Chaport vs Gorgias FAQ
- Which one is cheaper?
- Chaport starts lower at $39/mo, compared to $40/mo for Gorgias.
- Can I use either one for free?
- Chaport has a free plan. Gorgias doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Chaport uses per-seat pricing, while Gorgias goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers. Gorgias: Gorgias sits in the premium-for-ecommerce slot: cheap on the entry end, but well above generalist helpdesks like Zendesk or Freshdesk once you scale up. They're betting that deep Shopify integration and order-level actions justify paying more than horizontal tools, and they're targeting DTC brands over general support teams.
Still deciding? See the best Chaport alternatives or the best Gorgias alternatives, ranked with verified pricing.
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