How much does Gorgias cost?

Paid plans start at $40/mo, going up to $1430/mo for larger teams.

Is there a free plan?

No free plan. You'll need to commit to a paid plan to get started.

Can I try it before paying?

Not at the moment. There's no free trial or free plan listed on their pricing page.

Is there a discount for annual billing?

Yes — you save up to 14% if you pay annually instead of month-to-month.

Gorgias Pricing (2026)

Hybrid setup where the base fee gets you into a tier, but the real cost driver is ticket volume (Gorgias bills on resolved conversations, not seats). So a support team's spend tracks their support load, not headcount.

From $40/mo 4 plans hybrid Best Gorgias alternatives → Gorgias's competitors →

Starter: $40/mo
Basic: $90/mo
Pro Popular: $550/mo
Advanced: $1430/mo

Verified Sep 30, 2026 Official pricing page

Screenshot of Gorgias's pricing page showing its plans and prices — Their pricing page, captured Sep 30, 2026

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Starter

$40/mo

50 tickets / month
30 automated interactions

Basic

$90/mo $77/mo annual

300 tickets / month
30 automated interactions

Pro

Popular

$550/mo $471/mo annual

2,000 tickets / month
190 automated interactions

Advanced

$1430/mo $1227/mo annual

5,000 tickets / month
530 automated interactions

Does Gorgias have a free plan?

No. Gorgias lists no free plan or trial on its pricing page. Paid plans start at $40/mo.

Want free? Botpress, Chaport, and Chatwoot have free plans: see all Gorgias alternatives →

AI Pricing Analysis

Pricing Model

Tier Strategy

Starter's a toe-dip for tiny shops just testing automated support, Basic is the real entry point for small teams, and the jump to Pro ($550) is steep — that's for brands with serious ticket volume needing advanced automation and reporting. Advanced at $1430 is built for high-volume ecommerce orgs that need every integration and workflow bell available.

Competitive Positioning

They're priced mid-to-premium against the Zendesk/Gladly/Kustomer crowd, but the gap between Basic and Pro (6x jump) signals they're not trying to compete on cheap — they're betting growing ecommerce brands will pay up once ticket volume forces the issue. The disabled Starter tier suggests they're steering new signups toward Basic or higher anyway.

Growth Lever

Ticket/conversation volume is the core expansion trigger — outgrow your monthly resolution cap and you're bumped to the next tier whether you wanted new features or not. Layered on top, higher tiers unlock deeper automation (Convert, advanced flows) and multichannel support that ecommerce teams need as they scale past basic email/chat.

Want the strategist's read on the live page? Read the AI teardown of Gorgias's pricing page →

Gorgias Pricing FAQ

How much does Gorgias cost?: Paid plans start at $40/mo, going up to $1430/mo for larger teams.
Is there a free plan?: No free plan. You'll need to commit to a paid plan to get started.
Can I try it before paying?: Not at the moment. There's no free trial or free plan listed on their pricing page.
How does the pricing work?: Hybrid setup where the base fee gets you into a tier, but the real cost driver is ticket volume (Gorgias bills on resolved conversations, not seats). So a support team's spend tracks their support load, not headcount.
Is there a discount for annual billing?: Yes — you save up to 14% if you pay annually instead of month-to-month.
Which plan makes sense for me?: Starter's a toe-dip for tiny shops just testing automated support, Basic is the real entry point for small teams, and the jump to Pro ($550) is steep — that's for brands with serious ticket volume needing advanced automation and reporting. Advanced at $1430 is built for high-volume ecommerce orgs that need every integration and workflow bell available.

More Support pricing

All Support pricing →

Comparing Gorgias to something specific? Try Gorgias vs Botpress, Gorgias vs Chaport, or Gorgias vs Chatwoot. Or see the best Gorgias alternatives, ranked.

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