Gorgias vs Chaport Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Gorgias pricing | Chaport pricing | |
|---|---|---|
| Starts at | $40/mo | $39/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | hybrid | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Starter
- 50 tickets / month
- 30 automated interactions
Basic
- 300 tickets / month
- 30 automated interactions
- Helpdesk
- AI Agent
Pro
Popular- 2,000 tickets / month
- 190 automated interactions
- Helpdesk
- AI Agent
Advanced
- 5,000 tickets / month
- 530 automated interactions
- Helpdesk
- AI Agent
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
Gorgias vs Chaport FAQ
- Which one is cheaper?
- Chaport is the cheaper option, starting at $39/mo vs $40/mo for Gorgias.
- Can I use either one for free?
- Chaport has a free plan. Gorgias doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Gorgias uses hybrid pricing, while Chaport goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Gorgias: Gorgias sits in the premium-for-ecommerce slot: cheap on the entry end, but well above generalist helpdesks like Zendesk or Freshdesk once you scale up. They're betting that deep Shopify integration and order-level actions justify paying more than horizontal tools, and they're targeting DTC brands over general support teams. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers.
Still deciding? See the best Gorgias alternatives or the best Chaport alternatives, ranked with verified pricing.
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