Chaport vs Groove Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Chaport pricing | Groove pricing | |
|---|---|---|
| Starts at | $39/mo | $0/mo |
| Number of plans | 3 | 2 |
| Free plan | ||
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
The Helpdesk
- Shared inbox, ticketing, and live chat
- Public and private help centers
- Automations, SLAs, and workflows
- All integrations, API, and webhooks
- SSO, roles, 2FA, and audit logs
The AI Agents
- A reply drafted and ready to send
- An issue investigated across your systems
- A conversation resolved end to end
- A support signal caught before anyone asks
- A record updated or action taken for you
Chaport vs Groove FAQ
- Which one is cheaper?
- Groove is the cheaper option, starting at $0/mo vs $39/mo for Chaport.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Chaport uses per-seat pricing, while Groove goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers. Groove: Giving away the core helpdesk entirely is an aggressive land-grab against Zendesk and Freshdesk, who still charge per agent seat. They're clearly trying to win teams that are annoyed at paying per-seat for humans just to file tickets, then monetizing on the AI layer where the real value (and their real cost) sits.
Still deciding? See the best Chaport alternatives or the best Groove alternatives, ranked with verified pricing.
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