Chaport vs Groove Pricing (2026)

Which one is cheaper?

Groove is the cheaper option, starting at $1/mo vs $39/mo for Chaport.

Can I use either one for free?

Chaport has a free plan. Groove doesn't — you'll need to pay from day one.

How do they charge?

Different approach here. Chaport uses per-seat pricing, while Groove goes with usage-based. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers. Groove: Ditching seat fees is the wedge here — it's a direct shot at Zendesk and Intercom, where costs balloon as you add agents. Groove's pitching itself as the smarter economic choice for teams that want to scale headcount without scaling their software bill, though the $3K annual floor means they're not chasing the smallest teams.

Still deciding? See the best Chaport alternatives or the best Groove alternatives, ranked with verified pricing.