Chaport vs HelpCrunch Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Chaport pricing | HelpCrunch pricing | |
|---|---|---|
| Starts at | $39/mo | $12/mo |
| Number of plans | 3 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
Basic
- 1 widget
- 15 messenger channels
- 20 AI Editor requests
- 3 auto messages
- 3 popups
- Monolingual knowledge base
- Full customization
- Basic automation
- Medium priority support
PRO
- 5 widgets
- 25 messenger channels
- WhatsApp channel
- 15 chatbot flows
- 5 AI Agents
- 50 AI conversations
- 200 AI data sources
- 30-day AI analytics history
- 50 AI Editor requests
- 25 auto messages
- 25 popups
- 1 custom role
- Multilingual knowledge base
- Advanced customization
- Advanced automation
- HelpCrunch branding removal
- High priority support
Unlimited
Popular- Unlimited widgets
- 100 messenger channels
- WhatsApp channel
- Unlimited chatbot flows
- Unlimited AI Agents
- 100 AI conversations
- 500 AI data sources
- 90-day AI analytics history
- Unlimited AI Editor requests
- Unlimited auto messages
- Unlimited popups
- Unlimited custom roles
- Multilingual knowledge base
- Advanced customization
- Advanced automation
- HelpCrunch branding removal
- Highest priority support
Chaport vs HelpCrunch FAQ
- Which one is cheaper?
- HelpCrunch is the cheaper option, starting at $12/mo vs $39/mo for Chaport.
- Can I use either one for free?
- Chaport has a free plan. HelpCrunch doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Chaport uses per-seat pricing, while HelpCrunch goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers. HelpCrunch: At $12-20/mo for the core tiers, HelpCrunch is priced to compete with budget-friendly help desk tools and undercut bigger names like Intercom or Zendesk, clearly chasing small businesses and startups that find enterprise support software overpriced. The massive gap to $495/mo for Unlimited suggests they're not really trying to compete on that tier — it's more of a custom/enterprise catch-all than a genuine mid-market offering.
Still deciding? See the best Chaport alternatives or the best HelpCrunch alternatives, ranked with verified pricing.
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