Chaport vs HelpCrunch Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Chaport | HelpCrunch | |
|---|---|---|
| Starts at | $39/mo | $12/mo |
| Number of plans | 3 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | flat-rate | per-seat |
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
Basic
- 1 widget
- 15 messenger channels
- 20 AI Editor requests
- 3 auto messages
- 3 popups
- Monolingual knowledge base
- Full customization
- Basic automation
- Medium priority support
PRO
- 5 widgets
- 25 messenger channels
- WhatsApp channel
- 15 chatbot flows
- 5 AI Agents
- 50 AI conversations
- 200 AI data sources
- 30-day AI analytics history
- 50 AI Editor requests
- 25 auto messages
- 25 popups
- 1 custom role
- Multilingual knowledge base
- Advanced customization
- Advanced automation
- HelpCrunch branding removal
- High priority support
Unlimited
Popular- Unlimited widgets
- 100 messenger channels
- WhatsApp channel
- Unlimited chatbot flows
- Unlimited AI Agents
- 100 AI conversations
- 500 AI data sources
- 90-day AI analytics history
- Unlimited AI Editor requests
- Unlimited auto messages
- Unlimited popups
- Unlimited custom roles
- Multilingual knowledge base
- Advanced customization
- Advanced automation
- HelpCrunch branding removal
- Highest priority support
Chaport vs HelpCrunch FAQ
- Which one is cheaper?
- HelpCrunch is the cheaper option, starting at $12/mo vs $39/mo for Chaport.
- Can I use either one for free?
- Chaport has a free plan. HelpCrunch doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Chaport uses flat-rate pricing, while HelpCrunch goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chaport: At $39 Pro and $129 Unlimited, Chaport is positioned as a budget-friendly alternative to Intercom or Drift — clearly chasing SMBs and startups who find the big players overkill. They're not the cheapest live chat out there, but they're well below mid-market players, making them a credible 'good enough at a fair price' option. HelpCrunch: At $12–$20/seat, HelpCrunch undercuts Intercom and Zendesk meaningfully and positions itself as the scrappy, affordable alternative for SMBs that don't need enterprise complexity. They're fishing in the same pond as Crisp and Tidio — teams that want a capable multi-channel support tool without a five-figure annual contract.
Keep tabs on both.
We'll monitor pricing changes for Chaport and HelpCrunch and let you know when something moves.