Chaport vs Help Scout Pricing (2026)

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Which one is cheaper?

Help Scout is the cheaper option, starting at $25/mo vs $39/mo for Chaport.

Can I use either one for free?

Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.

How do they charge?

Different approach here. Chaport uses per-seat pricing, while Help Scout goes with hybrid. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers. Help Scout: Priced in the mid-market sweet spot: well above scrappy shared-inbox tools, but well under the Zendesk/Intercom enterprise crowd, and the 16% annual discount makes the effective entry price even friendlier. The Help Scout for Good program and startup plan show they're courting mission-driven orgs and early-stage companies as a loyal base rather than competing on rock-bottom price.

Still deciding? See the best Chaport alternatives or the best Help Scout alternatives, ranked with verified pricing.