Chaport vs Help Scout Pricing (2026)

Which one is cheaper?

Help Scout is the cheaper option, starting at $25/mo vs $39/mo for Chaport.

Can I use either one for free?

Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.

How do they charge?

Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.

Which one is a better deal?

Depends on what you need. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers. Help Scout: At $25-75/seat, Help Scout sits mid-market — pricier than bare-bones tools like Freshdesk's entry plans but cheaper than Zendesk or Intercom at scale. They're chasing small-to-mid teams who want a polished, human-feeling tool without enterprise complexity or enterprise pricing.

Still deciding? See the best Chaport alternatives or the best Help Scout alternatives, ranked with verified pricing.