Chaport vs Help Scout Pricing (2026)

Which one is cheaper?

Help Scout is the cheaper option, starting at $25/mo vs $39/mo for Chaport.

Can I use either one for free?

Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.

How do they charge?

Different approach here. Chaport uses flat-rate pricing, while Help Scout goes with per-seat. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. Chaport: At $39 Pro and $129 Unlimited, Chaport is positioned as a budget-friendly alternative to Intercom or Drift — clearly chasing SMBs and startups who find the big players overkill. They're not the cheapest live chat out there, but they're well below mid-market players, making them a credible 'good enough at a fair price' option. Help Scout: Help Scout sits mid-market — pricier than bare-bones ticketing tools but noticeably cheaper than heavyweight platforms like Zendesk or Intercom at comparable seat counts. They're clearly courting small-to-mid-sized teams that want something more polished than a free tool but don't need enterprise-grade complexity.

Still deciding? See the best Chaport alternatives or the best Help Scout alternatives, ranked with verified pricing.