Chaport vs LiveAgent Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Chaport LiveAgent
Starts at $39/mo $15/mo
Number of plans 3 4
Free plan
Free trial
Pricing model flat-rate per-seat

Free

$0/mo
  • Unlimited chats & websites
  • 60-day chat history
  • 1 default auto-invitation (branded)
  • Basic widget customization
  • Web, desktop & mobile apps

Pro

$39/mo
  • Unlimited chat history
  • Auto-invitations
  • Advanced widget customization
  • Email & messengers integration
  • Saved replies
  • Pre-chat form
  • Detailed reports
  • Autoresponder
  • REST & JavaScript API

Unlimited

$129/mo
  • Chatbots
  • Knowledge base + FAQ bot
  • Teams
  • Assignment rules
  • Shared saved replies
  • Custom fields
  • Chat ratings
  • Advanced reports
  • On-demand reports
  • Zapier integration

Small business

$15/mo
  • AI Agents
  • Ticketing
  • Live chat
  • Knowledgebase
  • Customer Portal
  • Contact forms
  • Automation rules
  • Integrations
  • Multiple language support

Medium business

Popular
$29/mo
  • AI Agents incl. full setup
  • Call center & IVR
  • Time Rules
  • Reports
  • Proactive chat invitations
  • Agent ratings
  • Sound configuration
  • Service levels (SLA)

Large business

$49/mo
  • SSO
  • Custom roles
  • Time tracking & Audit log
  • Audit log
  • Facebook
  • Instagram
  • X
  • Viber
  • Telegram
  • WhatsApp

Enterprise

$69/mo
  • Almost unlimited
  • Dedicated account manager
  • Priority support
  • Assisted channels integration
  • Branding Free
  • Custom billing setup
  • Service review call and reports
  • Scheduled release management

Chaport vs LiveAgent FAQ

Which one is cheaper?
LiveAgent is the cheaper option, starting at $15/mo vs $39/mo for Chaport.
Can I use either one for free?
Chaport has a free plan. LiveAgent doesn't — though they do offer a free trial.
How do they charge?
Different approach here. Chaport uses flat-rate pricing, while LiveAgent goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Chaport: At $39 Pro and $129 Unlimited, Chaport is positioned as a budget-friendly alternative to Intercom or Drift — clearly chasing SMBs and startups who find the big players overkill. They're not the cheapest live chat out there, but they're well below mid-market players, making them a credible 'good enough at a fair price' option. LiveAgent: LiveAgent undercuts the Zendesk/Intercom crowd pretty aggressively, positioning itself as the budget-to-mid option for teams that want multi-channel support without enterprise-level spend. It's clearly gunning for cost-sensitive SMBs who'd otherwise get priced out of the bigger helpdesk platforms.

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