Chaport vs Plain Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- Unlimited chats & websites
- 60-day chat history
- 1 default auto-invitation (branded)
- Basic widget customization
- Web, desktop & mobile apps
Pro
- Unlimited chat history
- Auto-invitations
- Advanced widget customization
- Email & messengers integration
- Saved replies
- Pre-chat form
- Detailed reports
- Autoresponder
- REST & JavaScript API
Unlimited
- Chatbots
- Knowledge base + FAQ bot
- Teams
- Assignment rules
- Shared saved replies
- Custom fields
- Chat ratings
- Advanced reports
- On-demand reports
- Zapier integration
Foundation
- +2,000 credits / mo
- Slack, email, in-app channels
- Ari AI agent included
- Linear, Jira integrations
- Customer cards
- AI workflows
- Sidekick AI assistant
- Get help via email + chat
Horizon
- +15,000 credits / mo
- Microsoft Teams
- SLAs and Business hours
- Escalation paths
- Help Center, Knowledge Base
- CRM integrations
- Reporting themes
- AI suggested responses
- Priority support via Slack
Frontier
- + Custom credits
- Discord channels
- Lookup with Cursor
- Custom workspaces
- Custom contracting
- Advanced security
- SSO and SCIM
- Custom AI + bring your own agent
- Dedicated CSM + white glove onboarding
Chaport vs Plain FAQ
- Which one is cheaper?
- Plain is the cheaper option, starting at $35/mo vs $39/mo for Chaport.
- Can I use either one for free?
- Chaport has a free plan. Plain doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Chaport uses flat-rate pricing, while Plain goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Chaport: At $39 Pro and $129 Unlimited, Chaport is positioned as a budget-friendly alternative to Intercom or Drift — clearly chasing SMBs and startups who find the big players overkill. They're not the cheapest live chat out there, but they're well below mid-market players, making them a credible 'good enough at a fair price' option. Plain: At $35/seat, they're undercutting Intercom and Zendesk's mid-market plans but positioning above bare-bones tools like Crisp or Freshdesk's entry tiers. They're going after product-led companies that want a modern, developer-friendly support tool without enterprise pricing.
Keep tabs on both.
We'll monitor pricing changes for Chaport and Plain and let you know when something moves.