Chaport vs Tidio Pricing (2026)

Which one is cheaper?

One or both use custom pricing, so it depends on your specific needs.

Can I use either one for free?

Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.

How do they charge?

Different approach here. Chaport uses per-seat pricing, while Tidio goes with usage-based. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers. Tidio: Tidio is positioning as an accessible AI-first support tool — not the cheapest live chat out there, but cheaper than enterprise players like Intercom or Zendesk when you're at lower volumes. They're going after SMBs and lean support teams who want AI automation without committing to a big-ticket platform.

Still deciding? See the best Chaport alternatives or the best Tidio alternatives, ranked with verified pricing.