Chatwoot vs Talkdesk Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Chatwoot pricing Talkdesk pricing
Starts at $19/mo $85/mo
Number of plans 4 4
Free plan —
Free trial —
Pricing model per-seat per-seat

Price is one row. To weigh the features too, use our feature comparison template →

Hacker

$0/mo
  • Conversations
  • Channels
  • Data retention

Startups

$19/mo
  • Conversations
  • Channels
  • Captain AI
  • Help center
  • Data retention

Business

Popular
$39/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • Data retention

Enterprise

$99/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • SSO / SAML
  • Audit logs
  • Data retention

Digital Essentials

$85/mo
  • CXA
  • Digital Engagement (Email, Chat, SMS, Social Messaging)
  • Studio & Routing
  • Connections
  • API Access
  • Real-time Dashboards (Live)
  • Guardian

Voice Essentials

$105/mo
  • CXA
  • Voice Engagement
  • Speech Recognition
  • Voicemail Transcription
  • Studio & Routing
  • Business Intelligence (Explore)
  • API Access

Elite

$165/mo
  • Custom Reporting with Live and Explore
  • Screen Recording
  • Performance Management
  • Workforce Management
  • Automated Notifications

Industry Experience Clouds

Popular
$225/mo
  • Financial Services
  • Insurance
  • Healthcare & Life Sciences
  • Retail & Consumer Goods
  • Travel & Hospitality
  • Utilities
  • Commercial & Residential Services
  • Government (custom-priced)

Chatwoot vs Talkdesk FAQ

Which one is cheaper?
Chatwoot starts lower at $19/mo, compared to $85/mo for Talkdesk.
Can I use either one for free?
Chatwoot has a free plan. Talkdesk doesn't — you'll need to pay from day one.
How do they charge?
Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Talkdesk: This is premium-tier pricing in the contact center CCaaS space — no free plan, no trial, and a $105 floor for voice puts them well above budget players like Zoho Desk or even mid-market tools like Freshdesk's voice add-ons. Talkdesk is clearly chasing enterprise and mid-market buyers who want AI-driven, industry-specific solutions and are comparing them against Five9 or NICE CXone, not scrappy startups.

Still deciding? See the best Chatwoot alternatives or the best Talkdesk alternatives, ranked with verified pricing.

Stop checking your competitors manually.

Outmano watches your competitors' prices and features for you. See how competitor pricing monitoring works.

Try Outmano free »

14-day free trial