Checkly vs incident.io Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Checkly | incident.io | |
|---|---|---|
| Starts at | $24/mo | $19/mo |
| Number of plans | 4 | 4 |
| Free plan | ||
| Free trial | — | |
| Pricing model | hybrid | hybrid |
Hobby
- Uptime Monitors
- Maximum Frequency
- Locations
- Retries
- Browser/Playwright Checks
- API Checks
- Round Robin
- Email, Slack, Webhooks for Alerting
- Protocol Support
- Scheduling
- Public Locations
- Single Retry
- Browser Checks
- Playwright Check Suites
- Browser Check / Playwright Check Suite Runs
- API & Multistep Checks
- API Check Runs
- Automatic Retries
- SSL Monitoring
- Email Alerts
- Slack Alerts
- Webhook Alerts
- SMS Alerts
- Phone Alerts
- Dashboards
- Invocations
- Automated RCA
- Users
- Raw data retention
- Aggregated data retention
- Checkly CLI
- Terraform provider
- Pulumi Provider
- SOC 2 Type II Compliant
- Multi-Factor Auth
Starter
- Uptime Monitors
- Maximum Frequency
- Locations
- Retries
- Browser/Playwright Checks
- API Checks
- Agentic Checks
- Round Robin
- Email, Slack, SMS, Webhooks for Alerting
- Protocol Support
- Additional Monitors (25)
- Scheduling
- Public Locations
- Single Retry
- Browser Checks
- Playwright Check Suites
- Browser Check / Playwright Check Suite Runs
- Additional Browser Check / Playwright Check Suite Runs
- Browser Check / Playwright Check Suite Overages (1k)
- API & Multistep Checks
- API Check Runs
- Additional API Check Runs
- API Check Overages (10k)
- Automatic Retries
- SSL Monitoring
- Additional Agentic Checks
- Agentic Check Regions
- Agentic Check Frequency
- Email Alerts
- Slack Alerts
- Webhook Alerts
- SMS Alerts
- Phone Alerts
- Custom Domain
- Dashboards
- Invocations
- Automated RCA
- Users
- Raw data retention
- Aggregated data retention
- Checkly CLI
- Terraform provider
- Pulumi Provider
- SOC 2 Type II Compliant
- Multi-Factor Auth
Team
Popular- Uptime Monitors
- Maximum Frequency
- Locations
- Retries
- Browser/Playwright Checks
- API Checks
- Agentic Checks
- Round Robin
- Private Locations
- All Alerting Channels
- Protocol Support
- Additional Monitors (25)
- Scheduling
- Public Locations
- Single Retry
- Automatic Retries
- Browser Checks
- Playwright Check Suites
- Browser Check / Playwright Check Suite Runs
- Additional Browser Check / Playwright Check Suite Runs
- Browser Check / Playwright Check Suite Overages (1k)
- API & Multistep Checks
- API Check Runs
- Additional API Check Runs
- API Check Overages (10k)
- Automatic Retries
- SSL Monitoring
- 10 Second Frequency
- Visual Regression Testing
- Additional Agentic Checks
- Agentic Check Regions
- Agentic Check Frequency
- Email Alerts
- Slack Alerts
- Webhook Alerts
- Incident.io, Rootly & more
- SMS Alerts
- Phone Alerts
- Maintenance Windows
- Custom Domain
- Custom CSS
- Password Protection
- Incident Management
- Maintenance Windows
- Dashboards
- Invocations
- Automated RCA
- Users
- Raw data retention
- Aggregated data retention
- Checkly CLI
- Terraform provider
- Pulumi Provider
- Prometheus Endpoint
- SOC 2 Type II Compliant
- Multi-Factor Auth
Enterprise
- Uptime Monitors
- Maximum Frequency
- Locations
- Retries
- Agentic Checks
- RR & Parallel Scheduling
- Private Locations
- All Alerting Channels
- Protocol Support
- Additional Monitors (25)
- Scheduling
- Public Locations
- Single Retry
- Automatic Retries
- Browser Checks
- Playwright Check Suites
- Browser Check / Playwright Check Suite Runs
- Additional Browser Check / Playwright Check Suite Runs
- Browser Check / Playwright Check Suite Overages (1k)
- API & Multistep Checks
- API Check Runs
- Additional API Check Runs
- API Check Overages (10k)
- Automatic Retries
- SSL Monitoring
- 10 Second Frequency
- Visual Regression Testing
- Additional Agentic Checks
- Agentic Check Regions
- Agentic Check Frequency
- Email Alerts
- Slack Alerts
- Webhook Alerts
- Incident.io, Rootly & more
- SMS Alerts
- Phone Alerts
- Maintenance Windows
- Custom Domain
- Custom CSS
- Password Protection
- White Labeled
- Incident Management
- Maintenance Windows
- Dashboards
- Invocations
- Automated RCA
- Users
- Raw data retention
- Aggregated data retention
- Checkly CLI
- Terraform provider
- Pulumi Provider
- Prometheus Endpoint
- Premium Support
- Onboarding Support
- Dedicated Customer Success Engineer
- 24x7 Phone Escalation
- Contracts & Invoicing
- Security Review
- SOC 2 Type II Compliant
- Multi-Factor Auth
- SAML/SSO
- 99.9% Uptime SLA
- Client Certificates
- Service API Keys
Basic
- Slack or Microsoft Teams native incident response
- Single team on-call
- Status page
- Essential incident automation
- Slack/Teams support
- Custom Fields
- Post-mortems Editor
- Alert routing and grouping
- Schedules
- Sync to Slack User Groups
- Cover requests and schedule overrides
- Shadow scheduling
- Holidays in schedules
- Page subscribers
- Custom domain
- Public pages
- Internal pages
- Workflows
- Integrations
- Catalog
- SOC2 Report
- HIPAA Compliant
- Authentication
- User Roles
- Help Center
- Community support
- Email support
Team
- Slack & Teams native incident response
- Multi-team on-call and alerting
- Workflows
- Slack/Teams support
- Custom Fields
- Post-mortems Editor
- Response policies
- Alert routing and grouping
- Schedules
- Sync to Slack User Groups
- Cover requests and schedule overrides
- Shadow scheduling
- Holidays in schedules
- On-call policies
- Page subscribers
- Custom domain
- Public pages
- Internal pages
- Workflows
- Integrations
- Catalog
- SOC2 Report
- HIPAA Compliant
- Authentication
- User Roles
- Help Center
- Community support
- Email support
Pro
Popular- Advanced insights & custom dashboards
- Customizable post-incident process & postmortems
- Private incidents and policies
- Slack/Teams support
- Custom Fields
- Suggestions ✨
- Scribe ✨
- Post-mortems Editor
- Multiple post-mortem documents
- Custom Post Incident Flow
- Custom Incident Types
- Advanced Insights
- Custom Dashboards in Insights
- Response policies
- Multiple streams
- Alert routing and grouping
- Schedules
- Sync to Slack User Groups
- Cover requests and schedule overrides
- Shadow scheduling
- Holidays in schedules
- WhatsApp escalations
- Live call routing
- Send calls to voicemail
- Alert insights
- On-call policies
- Compensation calculator
- Readiness reports
- Maintenance windows
- Heartbeats
- Page subscribers
- Custom domain
- Public pages
- Internal pages
- Workflows
- Integrations
- Catalog
- AI agent ✨
- MCP
- API & Webhooks
- Sandbox Environment
- Private Incidents, Alerts & Escalations
- SOC2 Report
- HIPAA Compliant
- Authentication
- User Roles
- Help Center
- Community support
- Email support
- Dedicated Slack channel
- Customer Success Manager
Enterprise
- Dedicated customer success manager
- Advanced access control & multiple environments
- Enterprise security & compliance
- 99.99% uptime SLA
- Slack/Teams support
- Custom Fields
- Suggestions ✨
- Scribe ✨
- Post-mortems Editor
- Multiple post-mortem documents
- Custom Post Incident Flow
- Custom Incident Types
- Advanced Insights
- Custom Dashboards in Insights
- Response policies
- Multiple streams
- Alert routing and grouping
- Schedules
- Sync to Slack User Groups
- Cover requests and schedule overrides
- Shadow scheduling
- Holidays in schedules
- WhatsApp escalations
- Live call routing
- Send calls to voicemail
- Phone trees (IVR)
- Alert insights
- On-call policies
- Compensation calculator
- Readiness reports
- Maintenance windows
- Heartbeats
- Page subscribers
- Custom domain
- Public pages
- Internal pages
- Customer pages
- Sub-pages (multi-region, multi-product)
- Workflows
- Integrations
- HRIS integrations
- Catalog
- AI agent ✨
- MCP
- API & Webhooks
- Sandbox Environment
- Private Incidents, Alerts & Escalations
- Slack Enterprise Grid support
- SOC2 Report
- HIPAA Compliant
- Authentication
- User Roles
- Team Roles
- Audit logs
- Help Center
- Community support
- Email support
- Dedicated Slack channel
- Customer Success Manager
- Live phone support
Checkly vs incident.io FAQ
- Which one is cheaper?
- incident.io is the cheaper option, starting at $19/mo vs $24/mo for Checkly.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Checkly: Checkly sits in the mid-market sweet spot — cheaper than Datadog Synthetics or New Relic's monitoring suite, but more developer-focused and purpose-built than generic uptime tools like Pingdom. They're clearly going after DevOps-native teams who want code-driven monitoring (Playwright, Terraform) without paying enterprise APM prices. incident.io: Sitting at $19-25/seat puts them mid-market — not a bargain-bin tool, but nowhere near the premium enterprise incident platforms that charge by the incident or lock everything behind custom quotes. They're clearly courting fast-growing eng teams who've outgrown Slack channels and spreadsheets but aren't ready for a six-figure enterprise contract yet.
Still deciding? See the best Checkly alternatives or the best incident.io alternatives, ranked with verified pricing.
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