Which one is cheaper?

Close starts lower at $19/mo, compared to $40/mo for Creatio.

Can I use either one for free?

Neither has a free plan. But Close offers a free trial.

Different approach here. Close uses per-seat pricing, while Creatio goes with hybrid. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. Close: Close sits in the mid-market band — cheaper than Salesforce or HubSpot Sales Hub, but priced above lightweight tools like Pipedrive at the entry level. They're clearly targeting SMB sales teams who want a purpose-built outbound CRM without enterprise complexity or enterprise pricing. Creatio: Creatio sits mid-to-premium in the CRM/low-code platform space — pricier than bare-bones CRMs like Pipedrive but positioned against Salesforce and Microsoft Dynamics by bundling CRM with a no-code process automation engine. The $10K annual floor and 3-year term signal they're chasing mid-market and enterprise buyers, not scrappy startups testing the waters.

Close vs Creatio Pricing (2026)

	Close	Creatio
Starts at	$19/mo	$40/mo
Number of plans	4	3
Free plan	—	—
Free trial		—
Pricing model	per-seat	hybrid

Close

Official page

Solo

$19/mo

Limited to 1 user
Limited to 10k leads
Workflows not included
Includes 500 AI credits per user/month
Use Chloe & AI features
Built-in forms, email, calling & SMS
Centralized inbox & task list

Essentials

$49/mo

Unlimited contacts & leads
Team collaboration features
Built-in forms, email, calling & SMS
Centralized inbox & task list
Workflows not included
Includes 1,000 AI credits per user/month
Use Chloe & AI features

Growth

Popular

$109/mo

Automated workflows
Use Chloe in Workflows
Power dialer
Custom activities
Send bulk email
Includes 1,500 AI credits per user/month
Use Chloe & AI features
Unlimited contacts & leads
Team collaboration features
Built-in forms, email, calling & SMS
Centralized inbox & task list

Scale

$149/mo

Role-based access & permissions
Lead visibility rules
Predictive dialer
Unlimited call recording retention
Live call coaching
Includes 2,000 AI credits per user/month
Use Chloe & AI features
Unlimited contacts & leads
Team collaboration features
Built-in forms, email, calling & SMS
Centralized inbox & task list
Automated workflows
Use Chloe in Workflows
Power dialer
Custom activities
Send bulk email

Creatio

Official page

Growth

$40/mo

Enterprise

$75/mo

Unlimited

Popular

Custom

Close vs Creatio FAQ

Which one is cheaper?: Close starts lower at $19/mo, compared to $40/mo for Creatio.
Can I use either one for free?: Neither has a free plan. But Close offers a free trial.
How do they charge?: Different approach here. Close uses per-seat pricing, while Creatio goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?: Depends on what you need. Close: Close sits in the mid-market band — cheaper than Salesforce or HubSpot Sales Hub, but priced above lightweight tools like Pipedrive at the entry level. They're clearly targeting SMB sales teams who want a purpose-built outbound CRM without enterprise complexity or enterprise pricing. Creatio: Creatio sits mid-to-premium in the CRM/low-code platform space — pricier than bare-bones CRMs like Pipedrive but positioned against Salesforce and Microsoft Dynamics by bundling CRM with a no-code process automation engine. The $10K annual floor and 3-year term signal they're chasing mid-market and enterprise buyers, not scrappy startups testing the waters.

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