Coralogix vs incident.io Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Coralogix | incident.io | |
|---|---|---|
| Starts at | $0/mo | $19/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | usage-based | hybrid |
Logs
- Infinite retention
- Stored in your bucket
Traces
- Infinite retention
- Stored in your bucket
Metrics
- Infinite retention
- Stored in your bucket
AI
- Infinite retention
- Evaluate AI in real-time
Basic
- Slack or Microsoft Teams native incident response
- Single team on-call
- Status page
- Essential incident automation
- Slack/Teams support
- Custom Fields
- Post-mortems Editor
- Alert routing and grouping
- Schedules
- Sync to Slack User Groups
- Cover requests and schedule overrides
- Shadow scheduling
- Holidays in schedules
- Page subscribers
- Custom domain
- Public pages
- Internal pages
- Workflows
- Integrations
- Catalog
- SOC2 Report
- HIPAA Compliant
- Authentication
- User Roles
- Help Center
- Community support
- Email support
Team
- Slack & Teams native incident response
- Multi-team on-call and alerting
- Workflows
- Slack/Teams support
- Custom Fields
- Post-mortems Editor
- Response policies
- Alert routing and grouping
- Schedules
- Sync to Slack User Groups
- Cover requests and schedule overrides
- Shadow scheduling
- Holidays in schedules
- On-call policies
- Page subscribers
- Custom domain
- Public pages
- Internal pages
- Workflows
- Integrations
- Catalog
- SOC2 Report
- HIPAA Compliant
- Authentication
- User Roles
- Help Center
- Community support
- Email support
Pro
Popular- Advanced insights & custom dashboards
- Customizable post-incident process & postmortems
- Private incidents and policies
- Slack/Teams support
- Custom Fields
- Suggestions ✨
- Scribe ✨
- Post-mortems Editor
- Multiple post-mortem documents
- Custom Post Incident Flow
- Custom Incident Types
- Advanced Insights
- Custom Dashboards in Insights
- Response policies
- Multiple streams
- Alert routing and grouping
- Schedules
- Sync to Slack User Groups
- Cover requests and schedule overrides
- Shadow scheduling
- Holidays in schedules
- WhatsApp escalations
- Live call routing
- Send calls to voicemail
- Alert insights
- On-call policies
- Compensation calculator
- Readiness reports
- Maintenance windows
- Heartbeats
- Page subscribers
- Custom domain
- Public pages
- Internal pages
- Workflows
- Integrations
- Catalog
- AI agent ✨
- MCP
- API & Webhooks
- Sandbox Environment
- Private Incidents, Alerts & Escalations
- SOC2 Report
- HIPAA Compliant
- Authentication
- User Roles
- Help Center
- Community support
- Email support
- Dedicated Slack channel
- Customer Success Manager
Enterprise
- Dedicated customer success manager
- Advanced access control & multiple environments
- Enterprise security & compliance
- 99.99% uptime SLA
- Slack/Teams support
- Custom Fields
- Suggestions ✨
- Scribe ✨
- Post-mortems Editor
- Multiple post-mortem documents
- Custom Post Incident Flow
- Custom Incident Types
- Advanced Insights
- Custom Dashboards in Insights
- Response policies
- Multiple streams
- Alert routing and grouping
- Schedules
- Sync to Slack User Groups
- Cover requests and schedule overrides
- Shadow scheduling
- Holidays in schedules
- WhatsApp escalations
- Live call routing
- Send calls to voicemail
- Phone trees (IVR)
- Alert insights
- On-call policies
- Compensation calculator
- Readiness reports
- Maintenance windows
- Heartbeats
- Page subscribers
- Custom domain
- Public pages
- Internal pages
- Customer pages
- Sub-pages (multi-region, multi-product)
- Workflows
- Integrations
- HRIS integrations
- Catalog
- AI agent ✨
- MCP
- API & Webhooks
- Sandbox Environment
- Private Incidents, Alerts & Escalations
- Slack Enterprise Grid support
- SOC2 Report
- HIPAA Compliant
- Authentication
- User Roles
- Team Roles
- Audit logs
- Help Center
- Community support
- Email support
- Dedicated Slack channel
- Customer Success Manager
- Live phone support
Coralogix vs incident.io FAQ
- Which one is cheaper?
- Coralogix starts lower at $0/mo, compared to $19/mo for incident.io.
- Can I use either one for free?
- incident.io has a free plan. Coralogix doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Coralogix uses usage-based pricing, while incident.io goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Coralogix: Coralogix is positioning as a mid-market alternative to Datadog and Splunk — usage-based like Datadog but without the per-host seat tax, and cheaper at scale for teams that are disciplined about what they ingest. They're going after engineering teams that got burned by unpredictable observability bills. incident.io: Sitting at $19-25/seat puts them mid-market — not a bargain-bin tool, but nowhere near the premium enterprise incident platforms that charge by the incident or lock everything behind custom quotes. They're clearly courting fast-growing eng teams who've outgrown Slack channels and spreadsheets but aren't ready for a six-figure enterprise contract yet.
Still deciding? See the best Coralogix alternatives or the best incident.io alternatives, ranked with verified pricing.
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