Crisp vs HappyFox Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Crisp HappyFox
Starts at $45/mo $1/mo
Number of plans 4 10
Free plan
Free trial
Pricing model flat-rate hybrid

Free

$0/mo
  • Website chat widget
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

$45/mo
  • Shared email inbox
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention
  • Internal search

Essentials

$95/mo
  • Customer data management
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics
  • Routing rules & Assignment

Plus

Popular
$295/mo
  • AI-First Support Suite
  • Unlimited Task automations
  • Ticketing system
  • 100+ integrations
  • White labelling
  • Enhanced rate limits
  • Advanced analytics

Help Desk

$24/mo
  • AI-powered omni-channel support platform. Also available with unlimited agent pricing.

Contact Center Suite

$99/mo
  • Complete CCaaS platform, one bundled price. All AI products included with no additional per-seat fees.

HappyFox CRM

$20/mo
  • The only AI-native CRM designed for SaaS companies. One year free for eligible startups.

Service Desk

$49/mo
  • Modern IT service management with assets, changes and approvals, deploy fast.

HappyFox AI

$14/mo
  • AI that shows up at every ticket to help your team resolve tickets fast.

Autopilot

Custom
  • Autonomous AI agents that resolve repetitive tasks end-to-end.

Assist AI

$1/mo
  • AI assistant for employee support inside Slack & Teams.

Chatbot

Custom
  • Resolve questions and give instant resolution. Deflect up to 70% of your tickets.

Workflows

$199/mo
  • End-to-end process automation across your support stack.

HappyFox AEO

Custom
  • Answer Engine Optimization - Own how AI represents your brand.

Crisp vs HappyFox FAQ

Which one is cheaper?
HappyFox is the cheaper option, starting at $1/mo vs $45/mo for Crisp.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Crisp uses flat-rate pricing, while HappyFox goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Crisp: Crisp sits in the budget-to-mid range of the live chat and customer messaging space — cheaper than Intercom or Drift by a wide margin, but not trying to be a bare-bones widget. They're going after SMBs and startups that want a capable tool without enterprise pricing. HappyFox: At $24/agent for Help Desk, they're undercutting Zendesk and Freshdesk's mid-tier plans while still offering a credible feature set — this is a deliberate 'enterprise features at SMB prices' play. They're not going after the free-tier-forever crowd (Zoho, HubSpot) but they're clearly trying to poach teams that feel priced out of Zendesk Suite.

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