Crisp vs Voiceflow Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Free
- Website chat widget
- Shared inbox
- Mobile applications
- Chat SDKs
- Contact form
- E-Commerce integrations
- Push notifications
Mini
- Shared email inbox
- Shortcuts
- Chat triggers
- Private notes
- Custom email domain
- Unlimited data retention
- Internal search
Essentials
- Customer data management
- Omnichannel inbox
- Workflow automation builder
- Omnichannel AI Chatbot
- Knowledge base
- Analytics
- Routing rules & Assignment
Plus
Popular- AI-First Support Suite
- Unlimited Task automations
- Ticketing system
- 100+ integrations
- White labelling
- Enhanced rate limits
- Advanced analytics
For Agencies & Partners
- Free trial, no credit card required
- Transparent, usage-based billing
- Multi-client workspace management
- White-labeling and client handoff tools
- Access to all major model providers
For Businesses
- Implementation support: self-serve or fully managed
- Deploy across every channel: voice and chat
- Real-time observability and performance analytics
- Unlimited control over every detail of your agent
- Collaborate with team roles and permissions
Crisp vs Voiceflow FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Crisp has a free plan. Voiceflow doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Crisp uses flat-rate pricing, while Voiceflow goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Crisp: Crisp sits in the budget-to-mid range of the live chat and customer messaging space — cheaper than Intercom or Drift by a wide margin, but not trying to be a bare-bones widget. They're going after SMBs and startups that want a capable tool without enterprise pricing. Voiceflow: Positioning squarely in the enterprise and mid-market space — no free plan signals they're not chasing the indie developer or hobbyist crowd. They're competing with the likes of Botpress and Yellow.ai for teams that need a managed, scalable conversational AI platform and have procurement processes to match.
Still deciding? See the best Crisp alternatives or the best Voiceflow alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Crisp and Voiceflow and let you know when something moves.