Crisp vs Zoho Desk Pricing (2026)

Which one is cheaper?

Zoho Desk is the cheaper option, starting at $7/mo vs $45/mo for Crisp.

Can I use either one for free?

Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.

How do they charge?

Different approach here. Crisp uses flat-rate pricing, while Zoho Desk goes with per-seat. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. Crisp: Crisp sits in the budget-to-mid range of the live chat and customer messaging space — cheaper than Intercom or Drift by a wide margin, but not trying to be a bare-bones widget. They're going after SMBs and startups that want a capable tool without enterprise pricing. Zoho Desk: Zoho Desk is firmly in the budget-to-mid-market lane — undercutting Zendesk and Freshdesk at nearly every tier while still offering a comparable feature set. They're clearly hunting SMBs and cost-conscious mid-market teams who feel priced out of the Zendesk ecosystem.

Still deciding? See the best Crisp alternatives or the best Zoho Desk alternatives, ranked with verified pricing.