Cronitor vs incident.io Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Cronitor incident.io
Starts at Custom $19/mo
Number of plans 3 4
Free plan
Free trial
Pricing model usage-based hybrid

Hacker

$0/mo
  • 5 monitors
  • Email and Slack alerts
  • Basic status page

Business

Popular
Custom
  • Unlimited API requests
  • 10 Alert integrations
  • 12 Month data retention
  • Automatic email reports
  • Volume-based discounts
  • Multiple environments
  • SAML SSO (+$5/mo/user)
  • Email and chat support

Enterprise

Custom
  • Custom features
  • Custom integrations
  • Dedicated engineer
  • Priority support
  • Flexible invoice billing

Basic

$0/mo
  • Slack or Microsoft Teams native incident response
  • Single team on-call
  • Status page
  • Essential incident automation
  • Slack/Teams support
  • Custom Fields
  • Post-mortems Editor
  • Alert routing and grouping
  • Schedules
  • Sync to Slack User Groups
  • Cover requests and schedule overrides
  • Shadow scheduling
  • Holidays in schedules
  • Page subscribers
  • Custom domain
  • Public pages
  • Internal pages
  • Workflows
  • Integrations
  • Catalog
  • SOC2 Report
  • HIPAA Compliant
  • Authentication
  • User Roles
  • Help Center
  • Community support
  • Email support

Team

$19/mo
  • Slack & Teams native incident response
  • Multi-team on-call and alerting
  • Workflows
  • Slack/Teams support
  • Custom Fields
  • Post-mortems Editor
  • Response policies
  • Alert routing and grouping
  • Schedules
  • Sync to Slack User Groups
  • Cover requests and schedule overrides
  • Shadow scheduling
  • Holidays in schedules
  • On-call policies
  • Page subscribers
  • Custom domain
  • Public pages
  • Internal pages
  • Workflows
  • Integrations
  • Catalog
  • SOC2 Report
  • HIPAA Compliant
  • Authentication
  • User Roles
  • Help Center
  • Community support
  • Email support

Pro

Popular
$25/mo
  • Advanced insights & custom dashboards
  • Customizable post-incident process & postmortems
  • Private incidents and policies
  • Slack/Teams support
  • Custom Fields
  • Suggestions ✨
  • Scribe ✨
  • Post-mortems Editor
  • Multiple post-mortem documents
  • Custom Post Incident Flow
  • Custom Incident Types
  • Advanced Insights
  • Custom Dashboards in Insights
  • Response policies
  • Multiple streams
  • Alert routing and grouping
  • Schedules
  • Sync to Slack User Groups
  • Cover requests and schedule overrides
  • Shadow scheduling
  • Holidays in schedules
  • WhatsApp escalations
  • Live call routing
  • Send calls to voicemail
  • Alert insights
  • On-call policies
  • Compensation calculator
  • Readiness reports
  • Maintenance windows
  • Heartbeats
  • Page subscribers
  • Custom domain
  • Public pages
  • Internal pages
  • Workflows
  • Integrations
  • Catalog
  • AI agent ✨
  • MCP
  • API & Webhooks
  • Sandbox Environment
  • Private Incidents, Alerts & Escalations
  • SOC2 Report
  • HIPAA Compliant
  • Authentication
  • User Roles
  • Help Center
  • Community support
  • Email support
  • Dedicated Slack channel
  • Customer Success Manager

Enterprise

Custom
  • Dedicated customer success manager
  • Advanced access control & multiple environments
  • Enterprise security & compliance
  • 99.99% uptime SLA
  • Slack/Teams support
  • Custom Fields
  • Suggestions ✨
  • Scribe ✨
  • Post-mortems Editor
  • Multiple post-mortem documents
  • Custom Post Incident Flow
  • Custom Incident Types
  • Advanced Insights
  • Custom Dashboards in Insights
  • Response policies
  • Multiple streams
  • Alert routing and grouping
  • Schedules
  • Sync to Slack User Groups
  • Cover requests and schedule overrides
  • Shadow scheduling
  • Holidays in schedules
  • WhatsApp escalations
  • Live call routing
  • Send calls to voicemail
  • Phone trees (IVR)
  • Alert insights
  • On-call policies
  • Compensation calculator
  • Readiness reports
  • Maintenance windows
  • Heartbeats
  • Page subscribers
  • Custom domain
  • Public pages
  • Internal pages
  • Customer pages
  • Sub-pages (multi-region, multi-product)
  • Workflows
  • Integrations
  • HRIS integrations
  • Catalog
  • AI agent ✨
  • MCP
  • API & Webhooks
  • Sandbox Environment
  • Private Incidents, Alerts & Escalations
  • Slack Enterprise Grid support
  • SOC2 Report
  • HIPAA Compliant
  • Authentication
  • User Roles
  • Team Roles
  • Audit logs
  • Help Center
  • Community support
  • Email support
  • Dedicated Slack channel
  • Customer Success Manager
  • Live phone support

Cronitor vs incident.io FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Cronitor uses usage-based pricing, while incident.io goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Cronitor: They're threading the needle between cheap open-source alternatives and pricier observability platforms like Datadog or Checkly. The $2/monitor entry point is approachable, but a mid-sized team with 50 monitors and 5 users is already at $125/mo — not dirt cheap, but still well below enterprise APM pricing. incident.io: Sitting at $19-25/seat puts them mid-market — not a bargain-bin tool, but nowhere near the premium enterprise incident platforms that charge by the incident or lock everything behind custom quotes. They're clearly courting fast-growing eng teams who've outgrown Slack channels and spreadsheets but aren't ready for a six-figure enterprise contract yet.

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