Cronitor vs incident.io Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Cronitor | incident.io | |
|---|---|---|
| Starts at | Custom | $19/mo |
| Number of plans | 3 | 4 |
| Free plan | ||
| Free trial | ||
| Pricing model | hybrid | per-seat |
Hacker
- 5 monitors
- Email and Slack alerts
- Basic status page
Business
Popular- Unlimited API requests
- 10 Alert integrations
- 12 Month data retention
- Automatic email reports
- Volume-based discounts
- Multiple environments
- SAML SSO (+$5/mo/user)
- Email and chat support
Enterprise
- Custom features
- Custom integrations
- Dedicated engineer
- Priority support
- Flexible invoice billing
Basic
- Slack or Microsoft Teams native incident response
- Single team on-call
- Status page
- Essential incident automation
Team
- Slack & Teams native incident response
- Multi-team on-call and alerting
- Workflows
Pro
Popular- Advanced insights & custom dashboards
- Customizable post-incident process & postmortems
- Private incidents and policies
Enterprise
- Dedicated customer success manager
- Advanced access control & multiple environments
- Enterprise security & compliance
- 99.99% uptime SLA
Cronitor vs incident.io FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Cronitor uses hybrid pricing, while incident.io goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Cronitor: Hiding Business pricing behind a 'Contact Us' wall is unusual for a mid-market monitoring tool — most competitors like Better Uptime or UptimeRobot publish clear per-tier pricing to win self-serve signups. Cronitor's move suggests they're chasing higher-value accounts willing to negotiate, positioning themselves closer to premium/enterprise-grade observability than a cheap uptime checker. incident.io: Sitting in the low-to-mid range for incident management tools, incident.io undercuts heavier enterprise-first platforms while still charging a premium versus barebones alerting tools. They're chasing mid-market and scaling engineering teams who've outgrown Slack channels and spreadsheets but aren't ready for a six-figure PagerDuty contract.
Still deciding? See the best Cronitor alternatives or the best incident.io alternatives, ranked with verified pricing.
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