Cronitor vs PagerDuty Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Hacker
- 5 monitors
- Email and Slack alerts
- Basic status page
Business
Popular- Unlimited API requests
- 10 Alert integrations
- 12 Month data retention
- Automatic email reports
- Volume-based discounts
- Multiple environments
- SAML SSO (+$5/mo/user)
- Email and chat support
Enterprise
- Custom features
- Custom integrations
- Dedicated engineer
- Priority support
- Flexible invoice billing
Free
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
- API Calls Included
- 750+ out-of-box integrations (Monitoring and chat)
- No maintenance windows ever
Professional
- Basic Chat Experience (Slack, Microsoft Teams)
- More international phone/SMS notifications
- More On-call Schedules
- More Escalation Policies
- Major Incident Workflow Template with limited triggers & actions
- External Status Page (up to 250 subscribers)
- 2 predefined Incident Roles
- 3 predefined Incident Types
- 2 Teams
- SSO
- Basic ticketing integrations
- Email support
- PagerDuty Advance (1,000 one-time AI Actions)
- Post-Incident Reviews
Business
Popular- Custom Fields
- Up to 3 custom Incident Types
- Expanded set of triggers and actions on Incident Workflows
- Advanced admin features
- Advanced ITSM integrations
- Multi-year historical data access
- Internal Status Pages
- External Status Page (up to 500 subscribers)
- PagerDuty Advance (5,000 one-time AI Actions)
Enterprise
- Full Chat Experience with Premium Slack Actions
- Incident Workflows: Conditionals, Loops, and Delays
- Incident Workflows: Advanced Actions
- 10 custom Incident Roles
- Incident Tasks
- Up to 100 Custom Incident Types
- Post-Incident Reviews
- PagerDuty Advance (20,000 one-time AI Actions)
- Bi-directional Custom Field Sync with ServiceNow
- Intune Support for Mobile App
Cronitor vs PagerDuty FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. Cronitor uses hybrid pricing, while PagerDuty goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Cronitor: Hiding Business pricing behind a 'Contact Us' wall is unusual for a mid-market monitoring tool — most competitors like Better Uptime or UptimeRobot publish clear per-tier pricing to win self-serve signups. Cronitor's move suggests they're chasing higher-value accounts willing to negotiate, positioning themselves closer to premium/enterprise-grade observability than a cheap uptime checker. PagerDuty: PagerDuty sits at the premium end of the incident management category — it's not competing on price against cheaper alternatives like Better Uptime or Opsgenie's lower tiers, it's competing on being the default enterprise standard. They're clearly optimizing to win mid-market and up, not scrappy five-person startups who'll likely camp on the free tier.
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