Datadog vs FireHydrant Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Datadog FireHydrant
Starts at $18/mo $25/mo
Number of plans 3 3
Free plan
Free trial
Pricing model usage-based per-seat

Free

$0/mo

Pro

$18/mo

Enterprise

$27/mo

Free

$0/mo
  • Up to 10 responders
  • 2 runbooks
  • Slack & Teams chatbot
  • 1 public status page
  • 3 integrations

Pro

Popular
$25/mo
  • 5 runbooks
  • Slack & Teams chatbot
  • 1 retrospective template
  • Unlimited public status pages
  • Service catalog
  • 10 custom fields
  • 5 integrations
  • On-call scheduling
  • Unlimited escalation policies
  • Notifications via push, Slack, Microsoft Teams, email
  • Notifications via SMS and voice available for purchase
  • Unlimited webhooks and alert rules
  • SSO
  • Standard support

Enterprise

Custom
  • Viewer licenses
  • Unlimited runbooks
  • Private incidents
  • FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
  • Unlimited retrospective templates
  • Private status pages
  • Incident analytics
  • Unlimited custom fields
  • Unlimited integrations
  • Alert grouping
  • Volume discounting
  • Live call routing
  • Notification Policy
  • Slack Enterprise Grid
  • Data exports
  • Audit logs
  • SCIM
  • Multiple organizations
  • SLAs
  • Premium customer support
  • Dedicated customer success manager and solutions engineer

Datadog vs FireHydrant FAQ

Which one is cheaper?
Datadog starts lower at $18/mo, compared to $25/mo for FireHydrant.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. Datadog uses usage-based pricing, while FireHydrant goes with per-seat. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Datadog: At $18-27/host, Datadog sits firmly in the premium tier of observability — more expensive than open-source stacks like Grafana + Prometheus, and pricier than New Relic's per-user model for many team sizes. They're not chasing budget buyers; they're targeting mid-market and enterprise engineering orgs that want a single pane of glass and are willing to pay for it. FireHydrant: FireHydrant sits mid-market — not the cheapest incident management tool out there, but not chasing PagerDuty-style enterprise pricing either. They're positioning to win teams who've outgrown spreadsheets and Slack-only workflows but aren't ready for a bloated enterprise contract.

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