DevRev vs Hiver Pricing (2026)

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Which one is cheaper?

One or both use custom pricing, so it depends on your specific needs.

Can I use either one for free?

DevRev has a free plan. Hiver doesn't — though they do offer a free trial.

How do they charge?

Different approach here. DevRev uses hybrid pricing, while Hiver goes with per-seat. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. DevRev: By keeping Pro and Max prices opaque, DevRev signals it's playing in the mid-to-enterprise range, competing more with Zendesk/Intercom's higher tiers than with lean helpdesk tools. Hiding the number is a classic 'we're premium, let's talk' move rather than a race-to-the-bottom self-serve play. Hiver: Hiver sits in the mid-tier of the shared-inbox/helpdesk category — pricier than bare-bones shared inbox tools but cheaper than full-blown helpdesk suites like Zendesk or Freshdesk at scale. They're clearly going after teams that live in Gmail/Outlook and want helpdesk power without migrating off email, which is a narrower but stickier wedge than trying to out-feature the big helpdesk players.

Still deciding? See the best DevRev alternatives or the best Hiver alternatives, ranked with verified pricing.