DevRev vs LiveAgent Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| DevRev pricing | LiveAgent pricing | |
|---|---|---|
| Starts at | Custom | $19/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | hybrid | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Mini
Pro
Max
Small business
- AI Agents
- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
Medium business
- AI Agents incl. full setup
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
- SSO
- Custom roles
Large business
Popular- Time tracking & Audit log
- Audit log
- X
- Viber
- Telegram
Enterprise
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
DevRev vs LiveAgent FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- DevRev has a free plan. LiveAgent doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. DevRev uses hybrid pricing, while LiveAgent goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. DevRev: By keeping Pro and Max prices opaque, DevRev signals it's playing in the mid-to-enterprise range, competing more with Zendesk/Intercom's higher tiers than with lean helpdesk tools. Hiding the number is a classic 'we're premium, let's talk' move rather than a race-to-the-bottom self-serve play. LiveAgent: LiveAgent undercuts the big-name helpdesk players (Zendesk, Freshdesk) at every tier, positioning itself as the budget-to-mid-range pick for SMBs who want live chat, ticketing, and call center features bundled without enterprise pricing. They're clearly chasing cost-conscious teams that find Zendesk's per-agent math painful once headcount grows.
Still deciding? See the best DevRev alternatives or the best LiveAgent alternatives, ranked with verified pricing.
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