DevRev vs LiveAgent Pricing (2026)

Which one is cheaper?

One or both use custom pricing, so it depends on your specific needs.

Can I use either one for free?

DevRev has a free plan. LiveAgent doesn't — though they do offer a free trial.

How do they charge?

Different approach here. DevRev uses custom pricing, while LiveAgent goes with per-seat. That changes the math depending on your team size and usage.

Which one is a better deal?

Depends on what you need. DevRev: Hard to peg them as cheap or premium when two of three tiers hide the price tag — that opacity itself is the positioning move, aimed at buyers who expect enterprise-style negotiation rather than a credit card swipe. They're competing less on being the 'affordable Zendesk alternative' and more on being the AI-native platform that justifies a custom quote. LiveAgent: LiveAgent undercuts Zendesk and Intercom pretty aggressively at the entry point, positioning as the budget-to-mid option for teams that want omnichannel support without enterprise pricing. The $85 top tier still lands well below what competitors charge for comparable Enterprise features, so they're clearly hunting SMBs and mid-market teams who feel priced out elsewhere.

Still deciding? See the best DevRev alternatives or the best LiveAgent alternatives, ranked with verified pricing.