DevRev vs LiveChat Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Mini
- Conversational interface on every surface: desktop app, mobile app, browser.
- Accurate search across all your org's data
- Basic task automation to eliminate time-killing admin
- One-click connectors integrate your data in seconds (see table below)
- Bronze-level support + free training on DevRevU
Pro
- Connectors Marketplace with 100s of data integrations and snap-ins
- Accurate, contextual answers with conversational analytics (Text2SQL)
- Agent Studio to build and deploy agents, no coding needed
- Silver-level support
- Discounted credits via subscription models
- Support App
- Observe App
Max
- Embedded team – from our Applied AI department
- Conversational analytics fine-tuned for your unique needs
- Enterprise-grade security including SCIM for automated user provisioning
- Near real-time AirSync to keep your data up to date
- Gold-level support
- Max Support App
- Max Observe App
Starter
- Text Intelligence
- Track up to 100 visitors
- 1 recurring campaign
- 60-day chat history
- Basic widget customization
- 24/7/365 Support
- 1 user
Team
- Text Intelligence
- Track up to 400 visitors
- Unlimited campaigns
- Unlimited chat history
- Full widget customization
- Basic reporting
- Unlimited users
Business
Popular- Text Intelligence
- Track up to 1000 visitors
- Work scheduler
- Staffing prediction
- On-demand reporting
- Advanced reporting
- Agent performance
- SMS and Apple Messages for Business
Enterprise
- Text Intelligence
- Customize tracking limit
- Support from Product Expert
- Dedicated onboarding
- White label chat widget
- Software engineer support
- Single Sign-on (SSO)
- HIPAA Compliance
- Alternative payment terms
- Professional services
- Service level agreements (SLAs)
DevRev vs LiveChat FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- DevRev has a free plan. LiveChat doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. DevRev uses usage-based pricing, while LiveChat goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. DevRev: Sitting against tools like Zendesk, Linear, and Intercom, DevRev is positioning itself as a modern alternative that blurs the line between customer support and product development. The free tier gets them in the door against incumbents, but the custom pricing on paid plans suggests they're not competing on being the cheapest — they're pitching value to teams who want a unified platform. LiveChat: Mid-market positioning — not the cheapest (Tidio and Crisp undercut them significantly) but not Intercom-level expensive either. They're targeting established SMBs and mid-size support teams that want a dedicated, polished chat tool without the enterprise price tag.
Still deciding? See the best DevRev alternatives or the best LiveChat alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for DevRev and LiveChat and let you know when something moves.