LiveChat Pricing (2026)

Straight per-seat pricing, so cost scales linearly with headcount rather than chat volume — you're paying for every agent who touches the tool, not for how many conversations they handle. That $25 entry point looks cheap until you realize a 10-person support team lands at $250-890/mo depending on tier.

From $25/mo 4 plans per-seat Free trial Best LiveChat alternatives → LiveChat's competitors →
Starter
$25/mo per seat
Team
$59/mo per seat
Business Popular
$89/mo per seat
Enterprise
Contact Sales
Verified Aug 05, 2026 Official pricing page
Screenshot of LiveChat's pricing page showing its plans and prices
Their pricing page, captured Aug 05, 2026

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Starter

$25/mo per seat $19/mo per seat annual
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user

Team

$59/mo per seat $49/mo per seat annual
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users

Business

Popular
$89/mo per seat $79/mo per seat annual
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business

Enterprise

Contact Sales
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)

Does LiveChat have a free plan?

No. There's no free-forever plan. There is a free trial that lasts 14 days, with no credit card required, and paid plans start at $25/mo.

Want free? Botpress, Chaport, and Chatwoot have free plans: see all LiveChat alternatives →

AI Pricing Analysis

Pricing Model

Straight per-seat pricing, so cost scales linearly with headcount rather than chat volume — you're paying for every agent who touches the tool, not for how many conversations they handle. That $25 entry point looks cheap until you realize a 10-person support team lands at $250-890/mo depending on tier.

Tier Strategy

Starter is built for solo operators or tiny teams who just need a chat widget and basic ticketing, while Team adds automation and reporting for support squads that are starting to scale. Business is where it gets real — you're paying for things like staffing predictions and dedicated account management once chat becomes a serious revenue channel, and Enterprise kicks in when procurement wants SSO, uptime SLAs, and custom contracts.

Competitive Positioning

LiveChat sits mid-pack — pricier than bare-bones widgets like Tawk.to (free) or Crisp's cheap tiers, but cheaper than full helpdesk suites like Intercom or Zendesk once you factor in per-seat costs at scale. They're clearly courting mid-market support teams who've outgrown free tools but aren't ready for enterprise CX platforms.

Growth Lever

Seat count is the primary lever, but feature-gating pushes expansion too — automation, reporting depth, and integrations (including their own ChatBot.com bundle) all sit behind higher tiers. The lack of a free plan combined with the annual-billing discount push suggests they're optimizing for locked-in, higher-ACV customers rather than land-and-expand from a freemium base.

Want the strategist's read on the live page? Read the AI teardown of LiveChat's pricing page →

LiveChat Pricing FAQ

How much does LiveChat cost?
Paid plans start at $25/mo, going up to $89/mo for larger teams. There's also an Enterprise tier with custom pricing.
Is there a free plan?
No free plan. But there is a free trial, so you can test it out before paying.
Can I try it before paying?
Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
How does the pricing work?
Straight per-seat pricing, so cost scales linearly with headcount rather than chat volume — you're paying for every agent who touches the tool, not for how many conversations they handle. That $25 entry point looks cheap until you realize a 10-person support team lands at $250-890/mo depending on tier.
Is there a discount for annual billing?
Yes — you save up to 24% if you pay annually instead of month-to-month.
Which plan makes sense for me?
Starter is built for solo operators or tiny teams who just need a chat widget and basic ticketing, while Team adds automation and reporting for support squads that are starting to scale. Business is where it gets real — you're paying for things like staffing predictions and dedicated account management once chat becomes a serious revenue channel, and Enterprise kicks in when procurement wants SSO, uptime SLAs, and custom contracts.

More Support pricing

All Support pricing →

Comparing LiveChat to something specific? Try LiveChat vs Botpress, LiveChat vs Chaport, or LiveChat vs Chatwoot. Or see the best LiveChat alternatives, ranked.

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