LiveChat Pricing (2026)

Straight per-seat pricing where every agent logging into the dashboard costs you a license, and the jump from tier to tier is really about buying more functionality per seat rather than more usage. No free plan means you're committing dollars from day one, though the trial softens that.

From $25/mo 4 plans per-seat Free trial Best LiveChat alternatives → LiveChat's competitors →
Starter
$25/mo per seat
Team
$59/mo per seat
Business Popular
$89/mo per seat
Enterprise
Contact Sales
Verified Sep 30, 2026 Official pricing page
Screenshot of LiveChat's pricing page showing its plans and prices
Their pricing page, captured Sep 30, 2026

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Starter

$25/mo per seat $19/mo per seat annual
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user

Team

$59/mo per seat $49/mo per seat annual
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users

Business

Popular
$89/mo per seat $79/mo per seat annual
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business

Enterprise

Contact Sales
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)

Does LiveChat have a free plan?

No. There's no free-forever plan. There is a free trial that lasts 14 days, with no credit card required, and paid plans start at $25/mo.

Want free? Botpress, Chaport, and Chatwoot have free plans: see all LiveChat alternatives →

AI Pricing Analysis

Pricing Model

Straight per-seat pricing where every agent logging into the dashboard costs you a license, and the jump from tier to tier is really about buying more functionality per seat rather than more usage. No free plan means you're committing dollars from day one, though the trial softens that.

Tier Strategy

Starter is bare-bones support for solopreneurs or tiny teams who just need a chat widget on their site. Team at $59 is where most small businesses actually land since it unlocks things like ticketing integration and basic automation, and Business at $89 is aimed at teams that need reporting depth, staffing predictions, and more control over agent workflows — the upgrade trigger is usually a manager asking 'why can't I see this data' or 'why don't we have more automation here'.

Competitive Positioning

LiveChat sits mid-to-premium in the live chat category — it's pricier than scrappy alternatives like Tawk.to (which is free) or Crisp's entry tier, but it's positioned as the more polished, sales-ops-friendly option for teams that treat chat as a revenue channel, not just support. They're chasing mid-market teams who've outgrown free tools but aren't ready for a full helpdesk suite like Zendesk or Intercom.

Growth Lever

Expansion comes from two angles: adding more agent seats as support teams grow, and getting pushed up-tier for reporting, automation, and integrations that live behind Business and Enterprise. The lack of a free plan means the trial is doing the heavy lifting to prove ROI before anyone commits to per-seat costs at scale.

Want the strategist's read on the live page? Read the AI teardown of LiveChat's pricing page →

LiveChat Pricing FAQ

How much does LiveChat cost?
Paid plans start at $25/mo, going up to $89/mo for larger teams. There's also an Enterprise tier with custom pricing.
Is there a free plan?
No free plan. But there is a free trial, so you can test it out before paying.
Can I try it before paying?
Yes — there's a free trial that lasts 14 days. You don't need a credit card to start.
How does the pricing work?
Straight per-seat pricing where every agent logging into the dashboard costs you a license, and the jump from tier to tier is really about buying more functionality per seat rather than more usage. No free plan means you're committing dollars from day one, though the trial softens that.
Is there a discount for annual billing?
Yes — you save up to 24% if you pay annually instead of month-to-month.
Which plan makes sense for me?
Starter is bare-bones support for solopreneurs or tiny teams who just need a chat widget on their site. Team at $59 is where most small businesses actually land since it unlocks things like ticketing integration and basic automation, and Business at $89 is aimed at teams that need reporting depth, staffing predictions, and more control over agent workflows — the upgrade trigger is usually a manager asking 'why can't I see this data' or 'why don't we have more automation here'.

More Support pricing

All Support pricing →

Comparing LiveChat to something specific? Try LiveChat vs Botpress, LiveChat vs Chaport, or LiveChat vs Chatwoot. Or see the best LiveChat alternatives, ranked.

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