DevRev vs Plain Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| DevRev pricing | Plain pricing | |
|---|---|---|
| Starts at | Custom | $35/mo |
| Number of plans | 3 | 3 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | hybrid | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Mini
Pro
Max
Foundation
- +2,000 credits / mo
- Slack, email, in-app channels
- Ari AI agent included
- Linear, Jira integrations
- Help Center, Knowledge Base
- Customer cards
- AI workflows
- Sidekick AI assistant
- Get help via email + chat
Horizon
- +15,000 credits / mo
- Microsoft Teams
- SLAs and Business hours
- Escalation paths
- CRM integrations
- Reporting themes
- AI suggested responses
- Priority support via Slack
Frontier
- + Custom credits
- Discord channels
- Lookup with Cursor
- Custom workspaces
- Custom contracting
- Advanced security
- SSO and SCIM
- Custom AI + bring your own agent
- Dedicated CSM + white glove onboarding
DevRev vs Plain FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- DevRev has a free plan. Plain doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. DevRev uses hybrid pricing, while Plain goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. DevRev: By keeping Pro and Max prices opaque, DevRev signals it's playing in the mid-to-enterprise range, competing more with Zendesk/Intercom's higher tiers than with lean helpdesk tools. Hiding the number is a classic 'we're premium, let's talk' move rather than a race-to-the-bottom self-serve play. Plain: At $35 entry, Plain undercuts most established helpdesk tools to hook smaller teams, but the leap to $299 for Horizon puts them solidly in premium territory compared to typical mid-market support platforms. They're playing a barbell strategy — cheap enough to poach teams off spreadsheets or basic tools, expensive enough at the top to compete for accounts that'd otherwise go to Zendesk or Intercom.
Still deciding? See the best DevRev alternatives or the best Plain alternatives, ranked with verified pricing.
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