DevRev vs Userlike Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Mini
- Conversational interface on every surface: desktop app, mobile app, browser.
- Accurate search across all your org's data
- Basic task automation to eliminate time-killing admin
- One-click connectors integrate your data in seconds (see table below)
- Bronze-level support + free training on DevRevU
Pro
- Connectors Marketplace with 100s of data integrations and snap-ins
- Accurate, contextual answers with conversational analytics (Text2SQL)
- Agent Studio to build and deploy agents, no coding needed
- Silver-level support
- Discounted credits via subscription models
- Support App
- Observe App
Max
- Embedded team – from our Applied AI department
- Conversational analytics fine-tuned for your unique needs
- Enterprise-grade security including SCIM for automated user provisioning
- Near real-time AirSync to keep your data up to date
- Gold-level support
- Max Support App
- Max Observe App
Free
- 1 Seat
- 1 Channel
- 200 conversations
- Messenger customization
- File sharing
- Feedback options
Pro
Popular- min 3 Seats
- Unlimited Channels
- Unlimited Conversations
- 10 WhatsApp numbers
- Live translation
- Video calls & screen sharing
- Basic API access
- Standard onboarding
- Chatbot API
- Analytics
Enterprise
- min 5 Seats
- Unlimited Channels
- Unlimited Conversations
- 20 WhatsApp numbers
- Full API access
- Advanced routing
- SCIM/SSO
- Organizations
- Account manager
DevRev vs Userlike FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. DevRev uses usage-based pricing, while Userlike goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. DevRev: Sitting against tools like Zendesk, Linear, and Intercom, DevRev is positioning itself as a modern alternative that blurs the line between customer support and product development. The free tier gets them in the door against incumbents, but the custom pricing on paid plans suggests they're not competing on being the cheapest — they're pitching value to teams who want a unified platform. Userlike: At ~€87-105/mo flat, they're undercutting per-seat tools like Intercom or Zendesk for teams with 5+ agents, but they're not the cheapest option in the market. They're positioning as a mid-market value play — more capable than basic live chat tools, more affordable than enterprise-grade CX platforms.
Still deciding? See the best DevRev alternatives or the best Userlike alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for DevRev and Userlike and let you know when something moves.