DocsBot vs Document360 Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| DocsBot pricing | Document360 pricing | |
|---|---|---|
| Starts at | $49/mo | Custom |
| Number of plans | 5 | 3 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | hybrid | custom |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- 1 DocsBots
- 50 Source Pages
- 100 monthly AI credit limit
- 1 Team users
- Basic source types
Personal
- 1 DocsBots
- Source Pages: 5k
- 5k monthly AI credit limit
- 3 Actions per bot
- 1 Team users
- Remote MCP connections
- Lead collection forms
- Scheduling tools — Calendly, Cal.com, TidyCal
- Custom action buttons
- Zapier/Workflow automations
- Slack integration
- Messenger, WhatsApp, and Telegram
- Basic analytics
- Premium embedding models
Standard
Popular- 3 DocsBots
- Source Pages: 15k
- 15k monthly AI credit limit
- 8 Actions per bot
- 5 Team users
- Skills — build, validate, and publish
- Custom lead fields (beyond name/email)
- Escalation ticket creation
- Stripe billing support actions
- Web search
- Native CRM lead delivery
- Help Scout integration
- Conversation analytics
- Question analytics
Business
- 10 DocsBots
- Source Pages: 100k
- 60k monthly AI credit limit
- 12 Actions per bot
- 10 Team users
- Web search domain allowlist
- Conversation topic reports
- Conversation sentiment analysis
- AI question reports
- Data explorer
- Client-side PII redaction
- Unbranded chat widgets
- Rate limiting
- Per-bot roles (reselling/multi-workspace)
Enterprise
- Custom Bot, Source, Question limits
- Custom Team size (seats)
- Per-bot roles for reselling or multiple departments/workspaces
- Azure OpenAI Service
- Self-hosted options
- IP logging
- SSO options
- Custom AI credit allowance for deep research
- Priority support & SLAs
- Custom feature development
- Custom invoices and Purchase Orders
- ACH & Wire transfer payment methods
- Custom chat log retention options
- Custom per-bot action limits
- SOC 2 Type II
- GDPR compliant
- HIPAA available
- Custom DPA
- Custom contracts & legal addenda
- Data residency options
Professional
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- AI Writing Agent
- AI Content & FAQ Creation
Business
- Custom Workflow Builder
- Embedded Help Centre
- Import from PDF
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Custom Fields
- Dedicated Account Manager
- AI Search & Answer
- MCP Server
Enterprise
Popular- Single Sign-ON (SSO)
- SCIM
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design Expert
- 24/5 Priority support
- Auto-Generate Glossaries
- Duplicate Content Detection
DocsBot vs Document360 FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- DocsBot has a free plan. Document360 doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. DocsBot uses hybrid pricing, while Document360 goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. DocsBot: They sit in the accessible middle of the AI chatbot-for-docs space: far cheaper than enterprise support suites, but not the bargain-bin option either. The $49 and $149 steps target SMBs and startups who'd otherwise stitch together their own RAG stack, and the five-currency selector shows they're courting a global self-serve audience rather than just US buyers. Document360: Going full opaque pricing in the knowledge base space suggests they're positioning as the premium enterprise play against more transparent competitors like Notion or Confluence. They're betting on feature depth over pricing transparency to win deals.
Still deciding? See the best DocsBot alternatives or the best Document360 alternatives, ranked with verified pricing.
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