Document360 Pricing (2026)

Full custom pricing across all tiers with mandatory sales conversations - no transparent per-seat or usage metrics visible. They're hiding the value metric completely behind sales qualification, which suggests either complex enterprise deals or they're testing price sensitivity case-by-case.

3 plans custom Free trial Best Document360 alternatives → Document360's competitors →
Professional
Contact Sales
Business
Contact Sales
Enterprise Popular
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Verified Aug 05, 2026 Official pricing page
Screenshot of Document360's pricing page showing its plans and prices
Their pricing page, captured Aug 05, 2026

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Professional

Contact Sales
  • Internal & External Knowledge Base
  • Custom Web Address
  • Import from Word
  • Auto-Translate to 50+ Languages
  • SEO Customization
  • Customise Knowledge Base Design
  • API Documentation
  • Download Article as PDF
  • Feedback Manager
  • 24/5 Support
  • Guided Setup
  • AI Writing Agent
  • AI Content & FAQ Creation

Business

Contact Sales
  • Custom Workflow Builder
  • Embedded Help Centre
  • Import from PDF
  • Support Ticket Deflector
  • Pro Analytics Dashboard
  • Integrate with 30+ Tools
  • API Support
  • Custom Fields
  • Dedicated Account Manager
  • AI Search & Answer
  • MCP Server

Enterprise

Popular
Contact Sales
  • Single Sign-ON (SSO)
  • SCIM
  • Interactive Decision Tree
  • Testing Environment
  • Security Audit Trail
  • Dedicated Design Expert
  • 24/5 Priority support
  • Auto-Generate Glossaries
  • Duplicate Content Detection

Does Document360 have a free plan?

No. There's no free-forever plan. There is a free trial that lasts 14 days, after which pricing is custom.

Want free? Confluence, GitBook, and Mintlify have free plans: see all Document360 alternatives →

AI Pricing Analysis

Pricing Model

Full custom pricing across all tiers with mandatory sales conversations - no transparent per-seat or usage metrics visible. They're hiding the value metric completely behind sales qualification, which suggests either complex enterprise deals or they're testing price sensitivity case-by-case.

Tier Strategy

The 78% Enterprise adoption rate screams that their lower tiers are either underspecced or overpriced, pushing most buyers up the stack. Professional and Business likely exist just to anchor the Enterprise sale rather than serve distinct customer segments.

Competitive Positioning

Going full opaque pricing in the knowledge base space suggests they're positioning as the premium enterprise play against more transparent competitors like Notion or Confluence. They're betting on feature depth over pricing transparency to win deals.

Growth Lever

With no visible usage limits or seat counts, expansion is probably driven by advanced integrations, white-labeling, or enterprise security features that smaller teams don't need initially. The sales-heavy model means they're likely packaging custom feature sets per deal.

Want the strategist's read on the live page? Read the AI teardown of Document360's pricing page →

Document360 Pricing FAQ

How much does Document360 cost?
Pricing is custom — you'll need to talk to their sales team for a quote.
Is there a free plan?
No free plan. But there is a free trial, so you can test it out before paying.
Can I try it before paying?
Yes — there's a free trial that lasts 14 days.
How does the pricing work?
Full custom pricing across all tiers with mandatory sales conversations - no transparent per-seat or usage metrics visible. They're hiding the value metric completely behind sales qualification, which suggests either complex enterprise deals or they're testing price sensitivity case-by-case.
Which plan makes sense for me?
The 78% Enterprise adoption rate screams that their lower tiers are either underspecced or overpriced, pushing most buyers up the stack. Professional and Business likely exist just to anchor the Enterprise sale rather than serve distinct customer segments.

More Documentation pricing

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Comparing Document360 to something specific? Try Document360 vs Archbee, Document360 vs Confluence, or Document360 vs GitBook. Or see the best Document360 alternatives, ranked.

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