Confluence vs Document360 Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Confluence | Document360 | |
|---|---|---|
| Starts at | $5/mo | Custom |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | custom |
Free
- Pages
- Spaces
- Organize and connect work with databases
- Templates for Marketing, Product, Program Management and more
- Up to 3 active whiteboards per user
- 10 automation rule runs per month
- Support for apps and integrations
- Support from Atlassian Community
- Up to 2 GB file storage
Standard
- Rovo Search, Chat, and Agents, with integrated AI-powered work features
- Free guest access
- Advanced permissions
- 100 automation rule runs per month
- 250 GB of storage
- 9/5 regional support
- Up to 250,000 users per site
Premium
Popular- Unlimited pages
- Unlimited spaces
- Dynamic intranet (NEW)
- 10x more automations
- Unlimited whiteboards
- Admin controls and insights
- Unlimited storage
- 24/7 support for critical issues
- 99.9% uptime SLA
Enterprise
- Cross-product insights with Atlassian Analytics and Data Lake
- Advanced admin controls and security
- Enterprise-grade identity and access management
- Unlimited automations
- Multiple sites (up to 150)
- 24/7 support for all issues
- 99.95% uptime SLA
Professional
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- AI Writing Agent
- AI Content & FAQ Creation
Business
- Custom Workflow Builder
- Embedded Help Centre
- Import from PDF
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Custom Fields
- Dedicated Account Manager
- AI Search & Answer
- MCP Server
Enterprise
Popular- Single Sign-ON (SSO)
- SCIM
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design Expert
- 24/5 Priority support
- Auto-Generate Glossaries
- Duplicate Content Detection
Confluence vs Document360 FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Confluence has a free plan. Document360 doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Confluence uses per-seat pricing, while Document360 goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Confluence: At roughly $5-10/seat/month, Confluence sits mid-pack for team wikis/docs tools — pricier than scrappy alternatives like Notion's team tier but cheaper than heavier enterprise knowledge-management platforms. They're clearly banking on Jira/Atlassian ecosystem lock-in rather than competing purely on price. Document360: Going full opaque pricing in the knowledge base space suggests they're positioning as the premium enterprise play against more transparent competitors like Notion or Confluence. They're betting on feature depth over pricing transparency to win deals.
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