Docsie vs Document360 Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Docsie pricing | Document360 pricing | |
|---|---|---|
| Starts at | $170/mo | Custom |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | hybrid | custom |
Price is one row. To weigh the features too, use our feature comparison template →
Premium
- 15 seats (+$10/seat) · 50 GB storage
- Unlimited workspaces, portals, domains and AI chatbots
- Custom branding, JWT-secured portals, webhooks
- Docsie Learn with certificates (50 courses, 500 learners)
- 50K API calls · support tickets
Business
Popular- 40 seats · 100 GB storage
- Confluence, GitHub and GitLab connectors
- Slack, Jira, HubSpot, Salesforce and Zendesk integrations
- Air-gapped offline builds · DeepL translation
- Broken-link and missing-translation reports
Organization
- 90 seats · 1 TB storage
- Granular roles and permissions
- Videos up to 180 minutes
- Unlimited Learn courses and forms · 10,000 learners
Enterprise
- Your own Docsie instance: cloud, hybrid or fully air-gapped
- Bring your own AI models and keys
- SSO / SAML, security review and custom terms
- Help desk agents and dedicated training
- Lite, Country, Region and Global tiers
Professional
- Internal & External Knowledge Base
- Custom Web Address
- Import from Word
- Auto-Translate to 50+ Languages
- SEO Customization
- Customise Knowledge Base Design
- API Documentation
- Download Article as PDF
- Feedback Manager
- 24/5 Support
- Guided Setup
- AI Writing Agent
- AI Content & FAQ Creation
Business
- Custom Workflow Builder
- Embedded Help Centre
- Import from PDF
- Support Ticket Deflector
- Pro Analytics Dashboard
- Integrate with 30+ Tools
- API Support
- Custom Fields
- Dedicated Account Manager
- AI Search & Answer
- MCP Server
Enterprise
Popular- Single Sign-ON (SSO)
- SCIM
- Interactive Decision Tree
- Testing Environment
- Security Audit Trail
- Dedicated Design Expert
- 24/5 Priority support
- Auto-Generate Glossaries
- Duplicate Content Detection
Docsie vs Document360 FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Docsie has a free plan. Document360 doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Docsie uses hybrid pricing, while Document360 goes with custom. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Docsie: At $170 for the entry team tier, Docsie sits firmly in premium territory for documentation tooling, well above the individual $25 and $83 plans and above most knowledge-base competitors that start under $100. They're clearly going after multi-product, multilingual documentation teams who'll pay for capability, while the free plan, nonprofit, and academic discounts keep a pipeline of low-cost users feeding the brand. Document360: Going full opaque pricing in the knowledge base space suggests they're positioning as the premium enterprise play against more transparent competitors like Notion or Confluence. They're betting on feature depth over pricing transparency to win deals.
Still deciding? See the best Docsie alternatives or the best Document360 alternatives, ranked with verified pricing.
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