Document360 vs HelpDocs Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Document360 pricing HelpDocs pricing
Starts at Custom $129/mo
Number of plans 3 4
Free plan — —
Free trial
Pricing model custom hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Document360 pricing

Official page

Professional

Custom
  • Internal & External Knowledge Base
  • Custom Web Address
  • Import from Word
  • Auto-Translate to 50+ Languages
  • SEO Customization
  • Customise Knowledge Base Design
  • API Documentation
  • Download Article as PDF
  • Feedback Manager
  • 24/5 Support
  • Guided Setup
  • AI Writing Agent
  • AI Content & FAQ Creation

Business

Custom
  • Custom Workflow Builder
  • Embedded Help Centre
  • Import from PDF
  • Support Ticket Deflector
  • Pro Analytics Dashboard
  • Integrate with 30+ Tools
  • API Support
  • Custom Fields
  • Dedicated Account Manager
  • AI Search & Answer
  • MCP Server

Enterprise

Popular
Custom
  • Single Sign-ON (SSO)
  • SCIM
  • Interactive Decision Tree
  • Testing Environment
  • Security Audit Trail
  • Dedicated Design Expert
  • 24/5 Priority support
  • Auto-Generate Glossaries
  • Duplicate Content Detection

HelpDocs pricing

Official page

Sprout

$129/mo
  • 5 editors
  • 1,000 AI credits per month
  • AI drafts, rewrites & Ask AI
  • AI meta, alt text & search tags
  • 3 languages
  • Unlimited viewers
  • Lighthouse widget
  • Custom CSS & JavaScript

Bloom

Popular
$299/mo
  • 15 editors
  • 5,000 AI credits per month
  • AI improve & style enforcement
  • Advanced permissioning
  • Audit trail
  • Embedded SSO (JWT)
  • 20 languages
  • Custom HTML templating

Harvest

$499/mo
  • 25 editors, then from $25 each
  • 10,000 AI credits per month
  • Unlimited languages
  • SAML and OIDC SSO, with anonymous mode
  • IP restriction & custom HTTP headers
  • 2 additional domains

Enterprise

$1250/mo
  • SCIM provisioning
  • Session timeout controls
  • Unlimited revision and stats history
  • Users and domains set to what you need
  • Multiple accounts, from $299/mo each, billed annually
  • Sandbox accounts
  • Priority support
  • PO and invoice billing
  • Written security reviews and a signed DPA
  • SOC 2 and ISO 27001 certification (in progress)

Document360 vs HelpDocs FAQ

Which one is cheaper?
One or both use custom pricing, so it depends on your specific needs.
Can I use either one for free?
Neither has a free plan. But Document360 and HelpDocs offer a free trial.
How do they charge?
Different approach here. Document360 uses custom pricing, while HelpDocs goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Document360: Going full opaque pricing in the knowledge base space suggests they're positioning as the premium enterprise play against more transparent competitors like Notion or Confluence. They're betting on feature depth over pricing transparency to win deals. HelpDocs: At $129 to $499 for self-serve plans, this sits in the mid-to-premium band for help center tools, well above lightweight options and priced for teams that treat documentation as a product. The Greenhouse program (50% off for two years, plus 3,000 AI credits) shows they're actively courting tiny startups to lock in future growth accounts.

Still deciding? See the best Document360 alternatives or the best HelpDocs alternatives, ranked with verified pricing.

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