Featurebase vs Frill Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Featurebase | Frill | |
|---|---|---|
| Starts at | $29/mo | $25/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | flat-rate |
Free
- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Mobile app
- Assign & snooze conversations
- Internal notes
Growth
- Fibi AI Agent
- Email support
- AI Copilot
- AI replies & macros
- Custom domains
- Basic analytics
- Integrations
Professional
Popular- Slack support
- Workflows & automations
- Service level agreements (SLAs)
- User segmentation
- Multilingual support
- API, MCP, Webhooks
- 20 free Lite seats
Enterprise
- Multi-brand workspace
- SSO & identity management
- Custom admin roles
- Salesforce & HubSpot data sync
- Azure DevOps & AD integrations
- Custom invoicing
- 50 free Lite seats
Startup
- 50 Ideas
- 1 Survey
Business
- Unlimited Ideas
- 3 Surveys
Growth
Popular- Unlimited Ideas
- Privacy
- Surveys
- White Labeling
Enterprise
- SOC2 Compliance
- Audit logs
- IP whitelisting
- Dedicated Hosting
- Dedicated Support
Featurebase vs Frill FAQ
- Which one is cheaper?
- Frill is the cheaper option, starting at $25/mo vs $29/mo for Featurebase.
- Can I use either one for free?
- Featurebase has a free plan. Frill doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Featurebase uses per-seat pricing, while Frill goes with flat-rate. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback tools but way cheaper than enterprise-heavy customer feedback suites that charge per-response or per-contact. The 86% startup discount signals they're hungry to land early-stage companies before they scale into bigger tools, using price as a wedge against incumbents that ignore small teams. Frill: Frill sits in the budget-to-mid tier of the product feedback and roadmap space — cheaper than Productboard or Aha! by a wide margin, and roughly competitive with Canny at the entry level. They're clearly going after lean product teams who want a dedicated feedback tool without enterprise pricing.
Still deciding? See the best Featurebase alternatives or the best Frill alternatives, ranked with verified pricing.
Keep tabs on both.
We'll monitor pricing changes for Featurebase and Frill and let you know when something moves.