Featurebase vs Product Fruits Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Featurebase | Product Fruits | |
|---|---|---|
| Starts at | $29/mo | $149/mo |
| Number of plans | 4 | 3 |
| Free plan | — | |
| Free trial | — | |
| Pricing model | per-seat | usage-based |
Free
- 1 seat
- Live chat
- Unlimited conversations
- Unified inbox & ticketing
- Mobile app
- Assign & snooze conversations
- Internal notes
Growth
- Fibi AI Agent
- Email support
- AI Copilot
- AI replies & macros
- Custom domains
- Basic analytics
- Integrations
Professional
Popular- Slack support
- Workflows & automations
- Service level agreements (SLAs)
- User segmentation
- Multilingual support
- API, MCP, Webhooks
- 20 free Lite seats
Enterprise
- Multi-brand workspace
- SSO & identity management
- Custom admin roles
- Salesforce & HubSpot data sync
- Azure DevOps & AD integrations
- Custom invoicing
- 50 free Lite seats
Starter
- Linear flows
- Standard adaptive onboarding
- Onboarding creator agent
- Public knowledge base
- Basic integrations
Pro
- Advanced flows
- Advanced adaptive onboarding
- Onboarding creator agent
- Public & private knowledge base
- Advanced integrations
- Automatic translations
- Custom events
Business
- Adaptive flows
- Premium adaptive onboarding
- Onboarding creator agent
- Public & private knowledge base
- Advanced integrations
- Automatic translations
- Custom events
- Contextual & voice onboarding
- Permissions & SAML SSO
Featurebase vs Product Fruits FAQ
- Which one is cheaper?
- Featurebase starts lower at $29/mo, compared to $149/mo for Product Fruits.
- Can I use either one for free?
- Featurebase has a free plan. Product Fruits doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Featurebase uses per-seat pricing, while Product Fruits goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Featurebase: Featurebase sits mid-market — pricier than bare-bones feedback tools but way cheaper than enterprise-heavy customer feedback suites that charge per-response or per-contact. The 86% startup discount signals they're hungry to land early-stage companies before they scale into bigger tools, using price as a wedge against incumbents that ignore small teams. Product Fruits: Mid-market positioning — not the cheapest option in the user onboarding space (Intro.js and DIY solutions undercut them), but well below enterprise-first players like Pendo. They're clearly going after product teams at scaling startups who want Pendo-level functionality without the six-figure contract.
Still deciding? See the best Featurebase alternatives or the best Product Fruits alternatives, ranked with verified pricing.
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