FireHydrant vs Grafana Cloud Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| FireHydrant pricing | Grafana Cloud pricing | |
|---|---|---|
| Starts at | $25/mo | $19/mo |
| Number of plans | 3 | 3 |
| Free plan | ||
| Free trial | — | |
| Pricing model | per-seat | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
Pro
Popular- 5 runbooks
- Slack & Teams chatbot
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Microsoft Teams, email
- Notifications via SMS and voice available for purchase
- Unlimited webhooks and alert rules
- SSO
- Standard support
Enterprise
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- Unlimited retrospective templates
- Private status pages
- Incident analytics
- Unlimited custom fields
- Unlimited integrations
- Alert grouping
- Volume discounting
- Live call routing
- Notification Policy
- Slack Enterprise Grid
- Data exports
- Audit logs
- SCIM
- Multiple organizations
- SLAs
- Premium customer support
- Dedicated customer success manager and solutions engineer
Free
- All Grafana Cloud services, with limited usage
- Community support
- 14 days retention for metrics, logs, traces, profiles, & k6 performance tests
Pro
- Pay as you go above the Free tier
- 8X5 email support
- 13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests
Enterprise
- Premium support
- Custom retention
- Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)
FireHydrant vs Grafana Cloud FAQ
- Which one is cheaper?
- Grafana Cloud is the cheaper option, starting at $19/mo vs $25/mo for FireHydrant.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. FireHydrant uses per-seat pricing, while Grafana Cloud goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. FireHydrant: At $25 per responder, they're undercutting the incident management heavyweights like PagerDuty and Incident.io's higher tiers, positioning as the affordable all-in-one for mid-market SRE teams. The generous free plan plus a trial signals they're playing a land-and-expand game against bigger incumbents rather than competing on premium polish. Grafana Cloud: Grafana Cloud undercuts Datadog and New Relic on entry price by giving away a genuinely usable free tier, positioning itself as the open-source-friendly, cost-conscious alternative for teams that already know Grafana's dashboards. It's not chasing the premium observability buyer out of the gate — it's winning teams at the free-to-Pro stage before they're locked into a pricier incumbent.
Still deciding? See the best FireHydrant alternatives or the best Grafana Cloud alternatives, ranked with verified pricing.
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