FireHydrant vs Instatus Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| FireHydrant | Instatus | |
|---|---|---|
| Starts at | $25/mo | Custom |
| Number of plans | 3 | 4 |
| Free plan | ||
| Free trial | ||
| Pricing model | hybrid | hybrid |
Free
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
Pro
Popular- 5 runbooks
- Slack & Teams chatbot
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Microsoft Teams, email
- Notifications via SMS and voice available for purchase
- Unlimited webhooks and alert rules
- SSO
- Standard support
Enterprise
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- Unlimited retrospective templates
- Private status pages
- Incident analytics
- Unlimited custom fields
- Unlimited integrations
- Alert grouping
- Volume discounting
- Live call routing
- Notification Policy
- Slack Enterprise Grid
- Data exports
- Audit logs
- SCIM
- Multiple organizations
- SLAs
- Premium customer support
- Dedicated customer success manager and solutions engineer
Starter
- 15 Monitors
- 2 min checks
- Email alerts
- 5 team members
- 2 on-call members
- Public status page
- 200 subscribers
Pro
- 50 Monitors
- 30 sec checks
- Email & SMS alerts
- 50 team members
- 20 on-call members
- Public status page
- 1+ custom domain
- 5,000 subscribers
Business
- 1,000 Monitors
- 30 sec checks
- SMS & Calls alerts
- team members
- 50 on-call members
- SAML SSO
- All status pages
- 3+ custom domain
- 25,000 subscribers
Enterprise
- SCIM Directory Sync
- Priority customer support
- 99.99% Uptime SLA
- Multiple SSO connections
- Custom contracts
- Custom policies
FireHydrant vs Instatus FAQ
- Which one is cheaper?
- One or both use custom pricing, so it depends on your specific needs.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a hybrid model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. FireHydrant: At $25/responder/month, FireHydrant undercuts PagerDuty and Opsgenie's incident-management tiers pretty directly, positioning itself as the modern, reasonably-priced alternative for teams that don't want to pay premium prices for basic on-call. They're chasing mid-market engineering orgs who've outgrown ad hoc Slack-based incident response but aren't ready for enterprise-grade pricing. Instatus: With a genuinely free tier and gated custom pricing above it, Instatus is angling to undercut incumbents like Statuspage (Atlassian) on entry cost while still competing for mid-market and enterprise budgets once teams need more polish. It's the land-with-free, expand-with-custom-quotes play rather than a pure budget or pure premium position.
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