FireHydrant vs IsDown Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| FireHydrant pricing | IsDown pricing | |
|---|---|---|
| Starts at | $25/mo | $49/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Free
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
Pro
Popular- 5 runbooks
- Slack & Teams chatbot
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Microsoft Teams, email
- Notifications via SMS and voice available for purchase
- Unlimited webhooks and alert rules
- SSO
- Standard support
Enterprise
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- Unlimited retrospective templates
- Private status pages
- Incident analytics
- Unlimited custom fields
- Unlimited integrations
- Alert grouping
- Volume discounting
- Live call routing
- Notification Policy
- Slack Enterprise Grid
- Data exports
- Audit logs
- SCIM
- Multiple organizations
- SLAs
- Premium customer support
- Dedicated customer success manager and solutions engineer
Pro
- 30 Monitors
- 2 Boards
- 2 Status Pages
- 500 Subscribers
- 2 Admin Users
- All Notification Channels
- Basic Integrations
- 6 months of data
Premium
Popular- 70 Monitors
- 5 Boards
- 5 Status Pages
- 1,000 Subscribers
- 5 Admin Users
- All Notification Channels
- Most Integrations
- 12 months of data
Business
- 150 Monitors
- ∞ Boards
- ∞ Status Pages
- 2,000 Subscribers
- 15 Admin Users
- All Notification Channels
- All Integrations
- 24 months of data
Enterprise
- More Monitors
- More Boards
- More Status Pages
- More Subscribers
- More Admin Users
- All Notification Channels
- All Integrations + Custom
- More historical data
- Admin SSO
- Authenticated Status Pages
- API Access
- MCP Server
- Custom Enterprise Agreement
- Dedicated Account Manager
FireHydrant vs IsDown FAQ
- Which one is cheaper?
- FireHydrant starts lower at $25/mo, compared to $49/mo for IsDown.
- Can I use either one for free?
- FireHydrant has a free plan. IsDown doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. FireHydrant uses per-seat pricing, while IsDown goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. FireHydrant: At $25 per responder, they're undercutting the incident management heavyweights like PagerDuty and Incident.io's higher tiers, positioning as the affordable all-in-one for mid-market SRE teams. The generous free plan plus a trial signals they're playing a land-and-expand game against bigger incumbents rather than competing on premium polish. IsDown: They're a mid-priced niche player: far cheaper than full observability suites like Datadog, but pricier than DIY or free status aggregators. The 30% education/non-profit discount and a no-free-plan stance suggest they're going after paying SMB and mid-market ops teams rather than hobbyists.
Still deciding? See the best FireHydrant alternatives or the best IsDown alternatives, ranked with verified pricing.
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