FireHydrant vs Site24x7 Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

FireHydrant pricing Site24x7 pricing
Starts at $25/mo $10/mo
Number of plans 3 3
Free plan
Free trial
Pricing model per-seat hybrid

Price is one row. To weigh the features too, use our feature comparison template →

Free

$0/mo
  • Up to 10 responders
  • 2 runbooks
  • Slack & Teams chatbot
  • 1 public status page
  • 3 integrations

Pro

Popular
$25/mo
  • 5 runbooks
  • Slack & Teams chatbot
  • 1 retrospective template
  • Unlimited public status pages
  • Service catalog
  • 10 custom fields
  • 5 integrations
  • On-call scheduling
  • Unlimited escalation policies
  • Notifications via push, Slack, Microsoft Teams, email
  • Notifications via SMS and voice available for purchase
  • Unlimited webhooks and alert rules
  • SSO
  • Standard support

Enterprise

Custom
  • Viewer licenses
  • Unlimited runbooks
  • Private incidents
  • FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
  • Unlimited retrospective templates
  • Private status pages
  • Incident analytics
  • Unlimited custom fields
  • Unlimited integrations
  • Alert grouping
  • Volume discounting
  • Live call routing
  • Notification Policy
  • Slack Enterprise Grid
  • Data exports
  • Audit logs
  • SCIM
  • Multiple organizations
  • SLAs
  • Premium customer support
  • Dedicated customer success manager and solutions engineer

Lite

$10/mo
  • Includes 2 servers
  • Includes 5 websites
  • Opt for hourly pricing
  • Third-party integrations
  • Supports multiple users

Professional

Popular
$49/mo
  • Includes 1 application
  • Includes 5 servers
  • Includes 20 websites
  • Inlcudes 4 GB log ingestion
  • Includes 10 network components
  • Includes 100K page views
  • Opt for hourly pricing
  • Third-party integrations
  • Supports multiple users

Enterprise

$625/mo
  • Includes Anomaly Detection
  • Includes Event Correlation
  • Includes Infrastructure Events
  • Includes NCM: Firmware Vulnerability
  • Includes NCM: Compliance
  • Classic support

FireHydrant vs Site24x7 FAQ

Which one is cheaper?
Site24x7 is the cheaper option, starting at $10/mo vs $25/mo for FireHydrant.
Can I use either one for free?
Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
How do they charge?
Different approach here. FireHydrant uses per-seat pricing, while Site24x7 goes with hybrid. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. FireHydrant: At $25 per responder, they're undercutting the incident management heavyweights like PagerDuty and Incident.io's higher tiers, positioning as the affordable all-in-one for mid-market SRE teams. The generous free plan plus a trial signals they're playing a land-and-expand game against bigger incumbents rather than competing on premium polish. Site24x7: Site24x7 plants its flag as the affordable entry point in infrastructure monitoring, undercutting big names like Datadog or New Relic at the low end while still offering an enterprise tier for bigger fish. They're clearly hunting budget-conscious startups first, then hoping to keep them as they scale into pricier tiers.

Still deciding? See the best FireHydrant alternatives or the best Site24x7 alternatives, ranked with verified pricing.

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