FireHydrant vs Site24x7 Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| FireHydrant | Site24x7 | |
|---|---|---|
| Starts at | $25/mo | $10/mo |
| Number of plans | 3 | 3 |
| Free plan | ||
| Free trial | ||
| Pricing model | per-seat | hybrid |
Free
- Up to 10 responders
- 2 runbooks
- Slack & Teams chatbot
- 1 public status page
- 3 integrations
Pro
Popular- 5 runbooks
- Slack & Teams chatbot
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Microsoft Teams, email
- Notifications via SMS and voice available for purchase
- Unlimited webhooks and alert rules
- SSO
- Standard support
Enterprise
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups
- Unlimited retrospective templates
- Private status pages
- Incident analytics
- Unlimited custom fields
- Unlimited integrations
- Alert grouping
- Volume discounting
- Live call routing
- Notification Policy
- Slack Enterprise Grid
- Data exports
- Audit logs
- SCIM
- Multiple organizations
- SLAs
- Premium customer support
- Dedicated customer success manager and solutions engineer
Lite
- Includes 2 servers
- Includes 5 websites
- Opt for hourly pricing
- Third-party integrations
- Supports multiple users
- Pack based feature comparison
- Email support
Professional
Popular- Includes 1 application
- Includes 5 servers
- Includes 20 websites
- Inlcudes 4 GB log ingestion
- Includes 10 network components
- Includes 100K page views
- Opt for hourly pricing
- Third-party integrations
- Supports multiple users
- Pack based feature comparison
- Classic support
Enterprise
- Includes Anomaly Detection
- Includes Event Correlation
- Includes Infrastructure Events
- Includes NCM: Firmware Vulnerability
- Includes NCM: Compliance
- Pack based feature comparison
- Classic support
FireHydrant vs Site24x7 FAQ
- Which one is cheaper?
- Site24x7 is the cheaper option, starting at $10/mo vs $25/mo for FireHydrant.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Different approach here. FireHydrant uses per-seat pricing, while Site24x7 goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. FireHydrant: FireHydrant sits mid-market — not the cheapest incident management tool out there, but not chasing PagerDuty-style enterprise pricing either. They're positioning to win teams who've outgrown spreadsheets and Slack-only workflows but aren't ready for a bloated enterprise contract. Site24x7: They're positioned as a mid-market value play — cheaper than Datadog or New Relic for comparable all-in-one monitoring, but more full-featured than lightweight uptime tools like Better Uptime or UptimeRobot. They're going after cost-conscious DevOps teams who want breadth without enterprise-tier pricing.
Still deciding? See the best FireHydrant alternatives or the best Site24x7 alternatives, ranked with verified pricing.
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