Five9 vs Chaport Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Five9 Chaport
Starts at $119/mo $39/mo
Number of plans 5 3
Free plan
Free trial
Pricing model per-seat per-seat

Digital

$119/mo
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Core

$159/mo
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Plus

Custom
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Pro

Custom
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Enterprise

Custom
  • Voice¹
  • Chat
  • Email
  • SMS/MMS¹
  • Social Messaging¹
  • AI Summaries
  • Live Transcription
  • AI Insights
  • AI Agent Assist
  • AI Knowledge
  • Blended Inbound/Outbound
  • Agent Desktop
  • Geo Redundancy
  • Recording
  • Dialer
  • CRM
  • UC
  • QM
  • WFM
  • Analytics
  • Full Platform
  • 24/7 World-Class Support

Free

$0/mo
  • Unlimited chats & websites
  • 60-day chat history
  • 1 default auto-invitation (branded)
  • Basic widget customization
  • Web, desktop & mobile apps

Pro

$39/mo
  • Unlimited chat history
  • Auto-invitations
  • Advanced widget customization
  • Email & messengers integration
  • Saved replies
  • Pre-chat form
  • Detailed reports
  • Autoresponder
  • REST & JavaScript API

Unlimited

$129/mo
  • Chatbots
  • Knowledge base + FAQ bot
  • Teams
  • Assignment rules
  • Shared saved replies
  • Custom fields
  • Chat ratings
  • Advanced reports
  • On-demand reports
  • Zapier integration

Five9 vs Chaport FAQ

Which one is cheaper?
Chaport is the cheaper option, starting at $39/mo vs $119/mo for Five9.
Can I use either one for free?
Chaport has a free plan. Five9 doesn't — you'll need to pay from day one.
How do they charge?
Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Five9: With a 50-seat minimum and no published pricing past $159, Five9 is clearly chasing mid-market and enterprise contact centers, not SMBs — they're competing with the likes of NICE and Genesys on capability, not with cheaper self-serve tools like Talkdesk's lower tiers. Chaport: Chaport sits in the budget-to-mid tier of the live chat space — cheaper than Intercom or Drift by a wide margin, closer to Tawk.to/Crisp territory. They're clearly courting small businesses and startups that want chat without SaaS sticker shock, not enterprise buyers.

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