Formstack vs User Interviews Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Formstack pricing | User Interviews pricing | |
|---|---|---|
| Starts at | $99/mo | $36/mo |
| Number of plans | 4 | 3 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | hybrid | usage-based |
Price is one row. To weigh the features too, use our feature comparison template →
forms
- 1 Builder user
- 25 Forms
- 1,000 Submissions per form
- 2GB Storage
Suite
- 3 Builder users
- 100 Forms
- 5,000 Submissions per form
- 10GB Storage
- 250 Document deliveries per month
- Unlimited eSignatures
Salesforce Solutions
- Build and manage Salesforce-native forms
- Generate documents powered by Salesforce data
- One-click document generation
- Experience Cloud integration
- Salesforce Shield compatible
- PCI/HIPAA-compliant solutions
- Progressive data capture and dynamic prefill
Enterprise Solutions
- Dedicated Customer Success Manager
- SSO and advanced security
- Custom SLAs
- Unlimited users and submissions
- API Access and custom integrations
- High-volume document generation and processing
Pay As You Go
- Access to 7.5 million participants
- Rich targeting & screening
- Scheduling automation
- Incentive distribution
- Quota tracking
- Research tool integrations
- AI insights & analysis
- Unlimited seats
- Project coordinator & live chat support
Essential
Popular- Save 27% per session
- Further discounts for tasks and surveys
- Quota automation
- Re-invite past participants
- Customer success support
Custom
- Best rate guaranteed
- Deep discounts for tasks and surveys
- Negotiable contract terms
- Security review
- Prioritized project support
- Enterprise customer success manager
- Custom onboarding
Formstack vs User Interviews FAQ
- Which one is cheaper?
- User Interviews is the cheaper option, starting at $36/mo vs $99/mo for Formstack.
- Can I use either one for free?
- Neither has a free plan. But Formstack offers a free trial.
- How do they charge?
- Different approach here. Formstack uses hybrid pricing, while User Interviews goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Formstack: A $99 entry point with no free plan puts Formstack well above the Typeform/Jotform/Google Forms crowd, so this is a premium, business-buyer product, not a bottom-up freebie. They're clearly going after mid-market and enterprise ops teams, especially Salesforce shops, who care more about workflow and compliance than sticker price. User Interviews: Sitting in the usage-based middle tier of the research ops space — not a cheap self-serve tool, but not enterprise-only like Gartner-adjacent research platforms either. They're chasing teams that already know research needs to scale but don't want a flat per-seat SaaS bill for tools half their org won't touch.
Still deciding? See the best Formstack alternatives or the best User Interviews alternatives, ranked with verified pricing.
Stop checking your competitors manually.
Outmano watches your competitors' prices and features for you. See how competitor pricing monitoring works.
Try Outmano free »
14-day free trial