Formstack vs User Interviews Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Formstack | User Interviews | |
|---|---|---|
| Starts at | $99/mo | $36/mo |
| Number of plans | 4 | 5 |
| Free plan | — | — |
| Free trial | — | |
| Pricing model | hybrid | usage-based |
forms
- 1 Builder user
- 25 Forms
- 1,000 Submissions per form
- 2GB Storage
Suite
- 3 Builder users
- 100 Forms
- 5,000 Submissions per form
- 10GB Storage
- Unlimited Document senders
- Unlimited eSignatures
Salesforce Solutions
- Build and manage Salesforce-native forms
- Generate documents powered by Salesforce data
- One-click document generation
- Experience Cloud integration
- Salesforce Shield compatible
- PCI/HIPAA-compliant solutions
- Progressive data capture and dynamic prefill
Enterprise Solutions
Popular- Dedicated Customer Success Manager
- SSO and advanced security
- Custom SLAs
- Unlimited users and submissions
- API Access and custom integrations
- High-volume document generation and processing
Pay As You Go
- Access to 7.5 million participants
- Rich targeting & screening
- Scheduling automation
- Incentive distribution
- Quota tracking
- Research tool integrations
- AI insights & analysis
- Unlimited seats
- Project coordinator & live chat support
Essential
Popular- Save 27% per session
- Further discounts for tasks and surveys
- Quota automation
- Re-invite past participants
- Customer success support
Custom
- Best rate guaranteed
- Deep discounts for tasks and surveys
- Negotiable contract terms
- Security review
- Prioritized project support
- Enterprise customer success manager
- Custom onboarding
Workflow
- Unlimited collaborators
- Screener surveys
- Scheduling automation
- Incentive distribution
- Quota automation
- Email automation
- Data consent notice
- Custom branding & templates
- Research tool integrations
- AI insights & analysis
- Customer success, project coordinator & live chat support
CRM
- Unlimited seats
- Panel management
- Dynamic segments
- Invite rules & limits
- Opt-in forms
- Nurture campaigns
- PII masking
- Multiple teams & panels
- API & data integrations
- Negotiable contract terms
- Security review
- Enterprise customer success manager & custom onboarding
Formstack vs User Interviews FAQ
- Which one is cheaper?
- User Interviews is the cheaper option, starting at $36/mo vs $99/mo for Formstack.
- Can I use either one for free?
- Neither has a free plan. But Formstack offers a free trial.
- How do they charge?
- Different approach here. Formstack uses hybrid pricing, while User Interviews goes with usage-based. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Formstack: Formstack sits mid-to-premium in the form-builder space — priced well above lightweight tools like Google Forms or Typeform's lower tiers, but still cheaper than heavyweight workflow-automation suites. They're clearly chasing ops-heavy mid-market teams (HR, healthcare, financial services) who need compliance-ready forms and document workflows, not solopreneurs collecting email signups. User Interviews: They're mid-market on entry price but the per-session model means costs compound fast at scale — not the cheapest option once you factor in incentives plus the 3% processing fee on top. They're going after product and UX teams who want a managed recruit panel without building their own, competing with Respondent and Ethnio on quality and speed rather than price.
Still deciding? See the best Formstack alternatives or the best User Interviews alternatives, ranked with verified pricing.
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