How much does User Interviews cost?

Paid plans start at $36/mo, going up to $98/mo for larger teams. There's also an Enterprise tier with custom pricing.

Is there a free plan?

No free plan. You'll need to commit to a paid plan to get started.

Can I try it before paying?

Not at the moment. There's no free trial or free plan listed on their pricing page.

Is there a discount for annual billing?

Yes — you save up to 50% if you pay annually instead of month-to-month. They also mention: "Save 17% per session with annual billing (60 sessions)."

User Interviews Pricing (2026)

It's session-based usage pricing — you're paying per research session (interview or survey response), not per seat, which makes cost scale directly with how much user research you're actually running. Essential starts at $36/mo but that's a floor, not a cap; real spend depends on session volume and whether you tack on add-ons like B2B targeting.

From $36/mo 3 plans usage-based Best User Interviews alternatives → User Interviews's competitors →

Essential Popular: $36/mo
Pay As You Go: $98/mo
Custom: Contact Sales

Verified Sep 19, 2026 Official pricing page

Screenshot of User Interviews's pricing page showing its plans and prices — Their pricing page, captured Sep 19, 2026

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Essential

Popular

$36/mo

Save 27% per session
Further discounts for tasks and surveys
Quota automation
Re-invite past participants
Customer success support

Pay As You Go

$98/mo $49/mo annual

Access to 7.5 million participants
Rich targeting & screening
Scheduling automation
Incentive distribution
Quota tracking
Research tool integrations
AI insights & analysis
Unlimited seats
Project coordinator & live chat support

Custom

Contact Sales

Best rate guaranteed
Deep discounts for tasks and surveys
Negotiable contract terms
Security review
Prioritized project support
Enterprise customer success manager
Custom onboarding

Does User Interviews have a free plan?

No. User Interviews lists no free plan or trial on its pricing page. Paid plans start at $36/mo.

Want free? Cognito Forms, Dovetail, and Fillout have free plans: see all User Interviews alternatives →

AI Pricing Analysis

Pricing Model

Tier Strategy

Essential looks built for teams dipping a toe into continuous research with light session volume, while Pay As You Go targets teams that need flexibility without committing to an annual session block. Custom kicks in once a team's running high-volume or recurring research programs and needs negotiated per-session rates plus dedicated support — the upgrade trigger is basically hitting a session ceiling where the per-session math stops making sense.

Competitive Positioning

Sitting in the usage-based middle tier of the research ops space — not a cheap self-serve tool, but not enterprise-only like Gartner-adjacent research platforms either. They're chasing teams that already know research needs to scale but don't want a flat per-seat SaaS bill for tools half their org won't touch.

Growth Lever

Volume is the core lever — the annual discounts (17% at 60 sessions, 27% at 150) are explicitly designed to pull teams into locking in bigger session commitments. Add-ons like advanced B2B targeting sit outside the base tiers entirely, so expansion revenue comes from both running more sessions and layering on targeting capabilities as research sophistication grows.

Want the strategist's read on the live page? Read the AI teardown of User Interviews's pricing page →

User Interviews Pricing FAQ

How much does User Interviews cost?: Paid plans start at $36/mo, going up to $98/mo for larger teams. There's also an Enterprise tier with custom pricing.
Is there a free plan?: No free plan. You'll need to commit to a paid plan to get started.
Can I try it before paying?: Not at the moment. There's no free trial or free plan listed on their pricing page.
How does the pricing work?: It's session-based usage pricing — you're paying per research session (interview or survey response), not per seat, which makes cost scale directly with how much user research you're actually running. Essential starts at $36/mo but that's a floor, not a cap; real spend depends on session volume and whether you tack on add-ons like B2B targeting.
Is there a discount for annual billing?: Yes — you save up to 50% if you pay annually instead of month-to-month. They also mention: "Save 17% per session with annual billing (60 sessions)."
Which plan makes sense for me?: Essential looks built for teams dipping a toe into continuous research with light session volume, while Pay As You Go targets teams that need flexibility without committing to an annual session block. Custom kicks in once a team's running high-volume or recurring research programs and needs negotiated per-session rates plus dedicated support — the upgrade trigger is basically hitting a session ceiling where the per-session math stops making sense.

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Comparing User Interviews to something specific? Try User Interviews vs 123FormBuilder, User Interviews vs Alchemer, or User Interviews vs Cognito Forms. Or see the best User Interviews alternatives, ranked.

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