User Interviews Pricing (2026)

Purely usage-based, priced per research session — you're paying for participant recruitment slots, not seats or users. The value metric is research volume, which means costs scale directly with how often your team runs studies.

From $36/mo 5 plans usage-based
Essential Popular
$36/mo
Pay As You Go
$49/mo
Custom
Contact Sales
Workflow
Contact Sales
CRM
Contact Sales
Verified Jul 25, 2026 Official pricing page
Screenshot of User Interviews's pricing page showing its plans and prices
Their pricing page, captured Jul 25, 2026

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Essential

Popular
$36/mo
  • Save 27% per session
  • Further discounts for tasks and surveys
  • Quota automation
  • Re-invite past participants
  • Customer success support

Pay As You Go

$49/mo
  • Access to 7.5 million participants
  • Rich targeting & screening
  • Scheduling automation
  • Incentive distribution
  • Quota tracking
  • Research tool integrations
  • AI insights & analysis
  • Unlimited seats
  • Project coordinator & live chat support

Custom

Contact Sales
  • Best rate guaranteed
  • Deep discounts for tasks and surveys
  • Negotiable contract terms
  • Security review
  • Prioritized project support
  • Enterprise customer success manager
  • Custom onboarding

Workflow

Contact Sales
  • Unlimited collaborators
  • Screener surveys
  • Scheduling automation
  • Incentive distribution
  • Quota automation
  • Email automation
  • Data consent notice
  • Custom branding & templates
  • Research tool integrations
  • AI insights & analysis
  • Customer success, project coordinator & live chat support

CRM

Contact Sales
  • Unlimited seats
  • Panel management
  • Dynamic segments
  • Invite rules & limits
  • Opt-in forms
  • Nurture campaigns
  • PII masking
  • Multiple teams & panels
  • API & data integrations
  • Negotiable contract terms
  • Security review
  • Enterprise customer success manager & custom onboarding

AI Pricing Analysis

Pricing Model

Purely usage-based, priced per research session — you're paying for participant recruitment slots, not seats or users. The value metric is research volume, which means costs scale directly with how often your team runs studies.

Tier Strategy

Pay As You Go is for occasional researchers who can't commit to volume; Essential kicks in when you're running studies regularly enough that locking in 60–150 sessions annually saves real money. The jump to Custom (250+ sessions) is the trigger for research-heavy orgs or agencies who've burned through Essential and need negotiated rates.

Competitive Positioning

They're mid-market on entry price but the per-session model means costs compound fast at scale — not the cheapest option once you factor in incentives plus the 3% processing fee on top. They're going after product and UX teams who want a managed recruit panel without building their own, competing with Respondent and Ethnio on quality and speed rather than price.

Growth Lever

Volume is the primary expansion driver — the more studies you run, the faster you hit tier ceilings and need to upgrade or go custom. The Research Hub (Workflow and CRM plans) is the stickier upsell, locking repository and participant management features behind contact-sales pricing to pull teams deeper into the platform.

User Interviews Pricing FAQ

How much does User Interviews cost?
Paid plans start at $36/mo, going up to $49/mo for larger teams. There's also an Enterprise tier with custom pricing.
Is there a free plan?
No free plan. You'll need to commit to a paid plan to get started.
Can I try it before paying?
Not at the moment. There's no free trial or free plan listed on their pricing page.
How does the pricing work?
Purely usage-based, priced per research session — you're paying for participant recruitment slots, not seats or users. The value metric is research volume, which means costs scale directly with how often your team runs studies.
Is there a discount for annual billing?
Save 17% with Essential 60-session annual plan.
Which plan makes sense for me?
Pay As You Go is for occasional researchers who can't commit to volume; Essential kicks in when you're running studies regularly enough that locking in 60–150 sessions annually saves real money. The jump to Custom (250+ sessions) is the trigger for research-heavy orgs or agencies who've burned through Essential and need negotiated rates.

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