Freshdesk vs Landbot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Freshdesk pricing | Landbot pricing | |
|---|---|---|
| Starts at | $19/mo | $45/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | hybrid |
Price is one row. To weigh the features too, use our feature comparison template →
Growth
- Freddy AI Agent (first 500 sessions included)
- Ticketing & shared inbox
- Customer portal & knowledge base
- Out-of-the-box analytics & reporting
- Threads & tasks
- Roles & permissions
Pro
Popular- Freddy AI Agent (first 500 sessions included)
- Multilingual helpdesk
- Custom dashboards & reporting
- Intelligent routing
- Multiple SLA policies
- External collaborators
Enterprise
- Freddy AI Agent (first 500 sessions included)
- Freddy AI Insights
- Skill-based routing
- Sandbox
- Audit logs
- Allowed domains & IP whitelisting
Free
- 1 seat
- Full builder & templates
- Try WhatsApp with our test number
Starter
- 2 seats
- Basic Integrations — Mailchimp, Segment & others
- Basic Power-ups — File uploads & more
Professional
Popular- 3 seats
- No Landbot branding
- Essential Integrations — HubSpot, Airtable, Webhooks & more
- Live Chat Support
Business
- 1 WhatsApp number included
- From 5 seats
- Dedicated support
- Uptime SLA
Freshdesk vs Landbot FAQ
- Which one is cheaper?
- Freshdesk starts lower at $19/mo, compared to $45/mo for Landbot.
- Can I use either one for free?
- Landbot has a free plan. Freshdesk doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. Freshdesk uses per-seat pricing, while Landbot goes with hybrid. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. Freshdesk: Freshdesk sits mid-market — cheaper than Zendesk at every tier but not chasing the rock-bottom crowd like Help Scout's simpler plans. It's the safe 'grown-up enough for a real support team, not so pricey you need a procurement meeting' choice. Landbot: At $45-110/mo before the enterprise tier kicks in, Landbot sits mid-market — pricier than bare-bones chatbot builders but far cheaper than full conversational AI platforms like Intercom or Drift. They're chasing SMBs and marketing teams who want no-code bot building without an enterprise sales cycle.
Still deciding? See the best Freshdesk alternatives or the best Landbot alternatives, ranked with verified pricing.
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