Freshdesk vs Missive Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Freshdesk pricing | Missive pricing | |
|---|---|---|
| Starts at | $19/mo | $14/mo |
| Number of plans | 3 | 3 |
| Free plan | — | — |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Growth
- Freddy AI Agent (first 500 sessions included)
- Ticketing & shared inbox
- Customer portal & knowledge base
- Out-of-the-box analytics & reporting
- Threads & tasks
- Roles & permissions
Pro
Popular- Freddy AI Agent (first 500 sessions included)
- Multilingual helpdesk
- Custom dashboards & reporting
- Intelligent routing
- Multiple SLA policies
- External collaborators
Enterprise
- Freddy AI Agent (first 500 sessions included)
- Freddy AI Insights
- Skill-based routing
- Sandbox
- Audit logs
- Allowed domains & IP whitelisting
Starter
- Email, SMS, social accounts
- Team spaces and inboxes
- Conversations and tasks
- SOC 2 Type II compliance
Productive
Popular- Integrations with external tools
- Rules & automations
- Basic analytics & reporting
- API & MCP access
Business
- SAML SSO
- IP restriction
- Advanced analytics & reporting
- Personalized team onboarding
Freshdesk vs Missive FAQ
- Which one is cheaper?
- Missive is the cheaper option, starting at $14/mo vs $19/mo for Freshdesk.
- Can I use either one for free?
- Neither has a free plan. But Freshdesk and Missive offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Freshdesk: Freshdesk sits mid-market — cheaper than Zendesk at every tier but not chasing the rock-bottom crowd like Help Scout's simpler plans. It's the safe 'grown-up enough for a real support team, not so pricey you need a procurement meeting' choice. Missive: Missive sits in the mid-market range for shared inbox tools — pricier than bare-bones email clients but cheaper than heavyweight helpdesk platforms like Front or Zendesk. They're clearly courting small-to-midsize teams who want Front-like collaboration features without Front-level pricing.
Still deciding? See the best Freshdesk alternatives or the best Missive alternatives, ranked with verified pricing.
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