Missive Pricing (2026)

Pure per-seat SaaS — you're paying for each user who needs access to the shared inbox and collaboration features. The value metric is team communication throughput, so the more people touching customer conversations, the higher the bill.

From $14/mo 3 plans per-seat Free plan Free trial
Starter
$14/mo per seat
Productive
$24/mo per seat
Business
$36/mo per seat
Verified Jul 25, 2026 Official pricing page
Screenshot of Missive's pricing page showing its plans and prices
Their pricing page, captured Jul 25, 2026

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Starter

$14/mo per seat
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance

Productive

$24/mo per seat
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access

Business

$36/mo per seat
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding

AI Pricing Analysis

Pricing Model

Pure per-seat SaaS — you're paying for each user who needs access to the shared inbox and collaboration features. The value metric is team communication throughput, so the more people touching customer conversations, the higher the bill.

Tier Strategy

Starter is clearly for small teams or early-stage setups that just need the basics; the jump to Productive ($24) is likely triggered when teams need automation or more advanced assignment rules. Business at $36 targets ops-heavy teams that need analytics, integrations, or admin controls to manage larger support or sales workflows.

Competitive Positioning

Missive sits in the mid-market range for collaborative inbox tools — cheaper than Front (which runs $59+ per seat) but not a budget play. They're going after teams that find Front too expensive but want something more structured than just sharing a Gmail login.

Growth Lever

The free plan is the top-of-funnel hook — everyone starts there, which lowers friction but also means the paywall hits fast once teams hit user or feature limits. Expansion is driven by seat count as teams grow, and the 20% annual discount is the nudge to lock in ARR once a team is hooked.

Missive Pricing FAQ

How much does Missive cost?
Paid plans start at $14/mo, going up to $36/mo for larger teams. You can get started on the free plan before committing.
Is there a free plan?
Yes. The "Free" plan is free forever, not just a trial. It's enough to evaluate the product before upgrading.
Can I try it before paying?
Yes — there's a free trial that lasts 30 days. You don't need a credit card to start.
How does the pricing work?
Pure per-seat SaaS — you're paying for each user who needs access to the shared inbox and collaboration features. The value metric is team communication throughput, so the more people touching customer conversations, the higher the bill.
Is there a discount for annual billing?
20% off annual billing.
Which plan makes sense for me?
Starter is clearly for small teams or early-stage setups that just need the basics; the jump to Productive ($24) is likely triggered when teams need automation or more advanced assignment rules. Business at $36 targets ops-heavy teams that need analytics, integrations, or admin controls to manage larger support or sales workflows.

More Support pricing

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Comparing Missive to something specific? Try Missive vs Botpress, Missive vs Chaport, or Missive vs Chatwoot.

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