Missive vs Chatwoot Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
Starter
- Email, SMS, social accounts
- Team spaces and inboxes
- Conversations and tasks
- SOC 2 Type II compliance
Productive
- Integrations with external tools
- Rules & automations
- Basic analytics & reporting
- API access
Business
- SAML SSO
- IP restriction
- Advanced analytics & reporting
- Personalized team onboarding
Hacker
- Conversations
- Channels
- Data retention
Startups
- Conversations
- Channels
- Captain AI
- Help center
- Data retention
Business
Popular- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- Data retention
Enterprise
- Conversations
- Channels
- Voice
- Captain AI
- Help center
- Teams
- Automation rules
- SSO / SAML
- Audit logs
- Data retention
Missive vs Chatwoot FAQ
- Which one is cheaper?
- Missive starts lower at $14/mo, compared to $19/mo for Chatwoot.
- Can I use either one for free?
- Both offer free plans, so you can try each without paying. Start with whichever fits your workflow better and upgrade when you hit the limits.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Missive: Missive sits in the mid-market range for collaborative inbox tools — cheaper than Front (which runs $59+ per seat) but not a budget play. They're going after teams that find Front too expensive but want something more structured than just sharing a Gmail login. Chatwoot: Chatwoot is playing the affordable open-source-friendly angle hard — $39/seat Business tier undercuts Intercom and Zendesk significantly, and the free plan for open source projects is a direct community acquisition move. They're not chasing enterprise logos; they're trying to win dev-adjacent teams and scrappy support orgs who'd otherwise self-host.
Keep tabs on both.
We'll monitor pricing changes for Missive and Chatwoot and let you know when something moves.