Missive vs Chatwoot Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Missive Chatwoot
Starts at $14/mo $19/mo
Number of plans 3 4
Free plan
Free trial
Pricing model per-seat per-seat

Starter

$14/mo
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance

Productive

Popular
$24/mo
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access

Business

$36/mo
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding

Hacker

$0/mo
  • Conversations
  • Channels
  • Data retention

Startups

$19/mo
  • Conversations
  • Channels
  • Captain AI
  • Help center
  • Data retention

Business

Popular
$39/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • Data retention

Enterprise

$99/mo
  • Conversations
  • Channels
  • Voice
  • Captain AI
  • Help center
  • Teams
  • Automation rules
  • SSO / SAML
  • Audit logs
  • Data retention

Missive vs Chatwoot FAQ

Which one is cheaper?
Missive starts lower at $14/mo, compared to $19/mo for Chatwoot.
Can I use either one for free?
Chatwoot has a free plan. Missive doesn't — though they do offer a free trial.
How do they charge?
Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
Which one is a better deal?
Depends on what you need. Chatwoot: Chatwoot sits firmly in the budget-to-mid-tier bracket, especially compared to Intercom or Zendesk where per-seat costs can be 3-5x higher for similar tiers. They're clearly courting price-sensitive startups and teams that want an open-source alternative without sacrificing a polished UI.

Still deciding? See the best Missive alternatives or the best Chatwoot alternatives, ranked with verified pricing.

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