Freshsales vs Zoho CRM Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| Freshsales | Zoho CRM | |
|---|---|---|
| Starts at | $9/mo | $14/mo |
| Number of plans | 3 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | per-seat | per-seat |
Growth
- Kanban view
- Contact lifecycle stages
- Chat, Email, and phone
- Email templates
- Custom fields
- Basic workflows
- Branded documents
- Freddy AI Agent
Pro
- Contact scoring
- Deal insights
- Custom sales activities
- Custom fields
- Territory management
- Sales sequences
- Branded documents
- Freddy AI Agent
Enterprise
- Forecasting insights
- Field-level permissions
- Custom modules
- Sandbox
- Audit logs
- Branded documents
- Freddy AI Agent
Free
- Contact management
- Follow-up reminders
- Workflow automation
- Custom email templates
- Tasks, meetings & calls
- Data import and export
- Standard reports
- APIs
- Mobile apps
Standard
- Email integration & mass emails
- Built-in calling
- Multiple sales pipelines
- Calendar integration
- Data capture via forms
- Sales forecasting
- Data enrichment
- Custom modules
- HIPAA compliance
- Gmail and Outlook integration
- Slack, Zoom, Teams integration
Professional
Popular- AI agents
- Process management
- Inventory management
- Predictive intelligence
- Unlimited reports
- Configure, Price, Quote (CPQ)
- Custom portals
- Customer journeys
- Web-to-case forms
- Customer portals
- Google Ads integration
Enterprise
- Multi-team management
- Reporting hierarchy
- Custom buttons and functions
- Extended field types
- Sequential data collection
- Approval process
- Account Based Marketing
- Developer sandbox
- Field-level encryption
- Extended AI capabilities
- QuickBooks integration
Freshsales vs Zoho CRM FAQ
- Which one is cheaper?
- Freshsales starts lower at $9/mo, compared to $14/mo for Zoho CRM.
- Can I use either one for free?
- Zoho CRM has a free plan. Freshsales doesn't — though they do offer a free trial.
- How do they charge?
- Both use a per-seat model, so the comparison is straightforward — it comes down to features and limits at each price point.
- Which one is a better deal?
- Depends on what you need. Freshsales: Freshsales lands in the low-to-mid range of the CRM market, undercutting Salesforce and HubSpot's higher tiers while still asking a real premium once you factor in mandatory AI add-ons. They're clearly courting small-to-midsize teams who want CRM basics cheap but will pay more as needs grow — not enterprises shopping on feature depth alone. Zoho CRM: Zoho sits firmly in the budget-to-mid-market lane, undercutting Salesforce and HubSpot by a wide margin at every tier. They're clearly courting price-sensitive SMBs and scaling startups who want CRM depth without enterprise-CRM sticker shock.
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