Frill vs UserGuiding Pricing (2026)

How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.

Frill UserGuiding
Starts at $25/mo $174/mo
Number of plans 4 4
Free plan
Free trial
Pricing model flat-rate usage-based

Startup

$25/mo
  • 50 Ideas
  • 1 Survey

Business

$49/mo
  • Unlimited Ideas
  • 3 Surveys

Growth

Popular
$149/mo
  • Unlimited Ideas
  • Privacy
  • Surveys
  • White Labeling

Enterprise

$349/mo
  • SOC2 Compliance
  • Audit logs
  • IP whitelisting
  • Dedicated Hosting
  • Dedicated Support

Support Essentials

$0/mo
  • Knowledge Base & Product Updates
  • Resource Center & AI Assistant
  • Provide Top-Tier Self-Serve Materials

Starter

$174/mo
  • Best value option in the market
  • All Adoption Features + AI Assistant
  • Reporting & Segmentation
  • Customizable In App Surveys

Growth

$349/mo
  • Everything in Starter
  • A/B Testing & Goal Tracking
  • Custom CSS & Localization
  • Premium Integrations

Enterprise

Custom
  • Everything in Growth
  • SOC2, GDPR, HIPAA Compliance
  • Personalized Coaching & Support
  • SAML SSO & Activity Logs

Frill vs UserGuiding FAQ

Which one is cheaper?
Frill starts lower at $25/mo, compared to $174/mo for UserGuiding.
Can I use either one for free?
UserGuiding has a free plan. Frill doesn't — though they do offer a free trial.
How do they charge?
Different approach here. Frill uses flat-rate pricing, while UserGuiding goes with usage-based. That changes the math depending on your team size and usage.
Which one is a better deal?
Depends on what you need. Frill: Frill sits in the budget-to-mid tier of the product feedback and roadmap space — cheaper than Productboard or Aha! by a wide margin, and roughly competitive with Canny at the entry level. They're clearly going after lean product teams who want a dedicated feedback tool without enterprise pricing. UserGuiding: UserGuiding sits in the mid-market sweet spot — cheaper than Pendo or Appcues, but more structured than rolling your own with Intercom tooltips. They're clearly targeting product-led growth teams at startups and mid-size SaaS companies who need real onboarding tooling without enterprise-level spend.

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