HelpDocs vs Confluence Pricing (2026)
How do these two stack up on price? Here's what each one costs, what you get, and where the value sits.
| HelpDocs pricing | Confluence pricing | |
|---|---|---|
| Starts at | $129/mo | $5/mo |
| Number of plans | 4 | 4 |
| Free plan | — | |
| Free trial | ||
| Pricing model | hybrid | per-seat |
Price is one row. To weigh the features too, use our feature comparison template →
Sprout
- 5 editors
- 1,000 AI credits per month
- AI drafts, rewrites & Ask AI
- AI meta, alt text & search tags
- 3 languages
- Unlimited viewers
- Lighthouse widget
- Custom CSS & JavaScript
Bloom
Popular- 15 editors
- 5,000 AI credits per month
- AI improve & style enforcement
- Advanced permissioning
- Audit trail
- Embedded SSO (JWT)
- 20 languages
- Custom HTML templating
Harvest
- 25 editors, then from $25 each
- 10,000 AI credits per month
- Unlimited languages
- SAML and OIDC SSO, with anonymous mode
- IP restriction & custom HTTP headers
- 2 additional domains
Enterprise
- SCIM provisioning
- Session timeout controls
- Unlimited revision and stats history
- Users and domains set to what you need
- Multiple accounts, from $299/mo each, billed annually
- Sandbox accounts
- Priority support
- PO and invoice billing
- Written security reviews and a signed DPA
- SOC 2 and ISO 27001 certification (in progress)
Free
- Pages
- Spaces
- Organize and connect work with databases
- Templates for Marketing, Product, Program Management and more
- Up to 3 active whiteboards per user
- 50 automation steps per subscription per month
- Support for apps and integrations
- Support from Atlassian Community
- Up to 2 GB file storage
Standard
- Rovo Search, Chat, and Agents, with integrated AI-powered work features
- Free guest access
- Advanced permissions
- Cross-source data analysis
- Shared data foundation
- 100 automation steps per user per month
- 250 GB of storage
- 9/5 regional support
- Up to 250,000 users per site
Premium
Popular- Unlimited pages
- Unlimited spaces
- Dynamic intranet
- 250 automation steps per user per month
- Unlimited whiteboards
- Admin controls and insights
- Unlimited storage
- 24/7 support for critical issues
- 99.9% uptime SLA
Enterprise
- Advanced data analysis
- Advanced admin controls and security
- Enterprise-grade identity and access management
- Enhanced data management and governance
- 500 automation steps per user per month
- Multiple sites (up to 150)
- 24/7 support for all issues
- 99.95% uptime SLA
HelpDocs vs Confluence FAQ
- Which one is cheaper?
- Confluence is the cheaper option, starting at $5/mo vs $129/mo for HelpDocs.
- Can I use either one for free?
- Confluence has a free plan. HelpDocs doesn't — though they do offer a free trial.
- How do they charge?
- Different approach here. HelpDocs uses hybrid pricing, while Confluence goes with per-seat. That changes the math depending on your team size and usage.
- Which one is a better deal?
- Depends on what you need. HelpDocs: At $129 to $499 for self-serve plans, this sits in the mid-to-premium band for help center tools, well above lightweight options and priced for teams that treat documentation as a product. The Greenhouse program (50% off for two years, plus 3,000 AI credits) shows they're actively courting tiny startups to lock in future growth accounts. Confluence: Under $6 per seat for Standard puts Confluence squarely in the aggressive-value camp against Notion and other team wiki tools, especially at 300 seats. The play is volume: undercut on entry price, then win through Atlassian ecosystem lock-in with Jira rather than competing on per-seat margin.
Still deciding? See the best HelpDocs alternatives or the best Confluence alternatives, ranked with verified pricing.
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